Patient Care Coordinator

pspanspanspanspan data-contrast="none" class="TextRun SCXO216005817 BCX8" xml:lang="EN-US" lang="EN-US"span class="NormalTextRun SCXO216005817 BCX8"Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start /span/spanspan data-contrast="auto" class="TextRun SCXO216005817 BCX8" xml:lang="EN-US" lang="EN-US"span class="NormalTextRun SCXO216005817 BCX8"Caring. Connecting. Growing together./span/spanspan data-contrast="none" class="TextRun SCXO216005817 BCX8" xml:lang="EN-US" lang="EN-US"span class="NormalTextRun SCXO216005817 BCX8" /span/spanspan class="EOP SCXO216005817 BCX8" /spanspan class="normaltextrun"span class="eop"span/span/span/span/span/span/span/p pspanspanspanbspanOptum /span/bspanhas an immediate opening for a friendly, patient focused and detailed orientedstrong /strong/spanspan lang="EN-GB"Patient Care Coordinator/spanspan to join our team. The /spanbspan lang="EN-GB"Patient Care Coordinator/span/bspan lang="EN-GB" /spanspanis responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. /span/span/span/span/p pspanspanspanstrongSchedule (40 hours):/strong Monday-Friday, between the hours of 7am-5pm AZ./span/span/span/p pspanspanspanstrongLocation: /strongstrongspan2905 W. Warner Rd. Suite 12, Chandler, AZ/span/strong/span/span/span/p pspanspanspanstrongPrimary Responsibilities:/strongu1:p/u1:p/span/span/span/p ul lispanspanspanProvide exceptional service to all customersu1:p/u1:p/span/span/span/li lispanspanspanResponsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessaryu1:p/u1:p/span/span/span/li lispanspanspanCollect appropriate co-pays and adhere to all cash handling policiesu1:p/u1:p/span/span/span/li lispanspanspanSchedule appointments as necessary, verifying correct visit type and primary care provideru1:p/u1:p/span/span/span/li lispanspanspanResponsible for waiting room management cleanliness, communicating pertinent information to patients, and ensuring all patients have been assistedu1:p/u1:p/span/span/span/li lispanspanspanWork with back-office staff to ensure smooth patient flowu1:p/u1:p/span/span/span/li lispanspanspanResolve service issues and complaints, and defer to appropriate management or clinical personnel when necessaryu1:p/u1:p/span/span/span/li lispanspanspanAssist co-workers and team members with duties when requested, to include but not limited to, floating to other areasu1:p/u1:p/span/span/span/li lispanspanspanPerform other duties as assignedu1:p/u1:p/span/span/span/li /ul pspanspanspanstrongWhat are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:/strongu1:p/u1:p/span/span/span/p ul lispanspanspanPaid Time Off which you start to accrue with your first pay period plus 8 Paid Holidaysu1:p/u1:p/span/span/span/li lispanspanspanMedical Plan options along with participation in a Health Spending Account or a Health Saving accountu1:p/u1:p/span/span/span/li lispanspanspanDental, Vision, Life ADD Insurance along with Short-term disability and Long-Term Disability coverageu1:p/u1:p/span/span/span/li lispanspanspan401(k) Savings Plan, Employee Stock Purchase Planu1:p/u1:p/span/span/span/li lispanspanspanEducation Reimbursementu1:p/u1:p/span/span/span/li lispanspanspanEmployee Discountsu1:p/u1:p/span/span/span/li lispanspanspanEmployee Assistance Programu1:p/u1:p/span/span/span/li lispanspanspanEmployee Referral Bonus Programu1:p/u1:p/span/span/span/li lispanspanspanVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)u1:p/u1:p/span/span/span/li lispanspanspanMore information can be downloaded at: a href="http://uhg.hr/uhgbenefits"http://uhg.hr/uhgbenefits/au1:p/u1:p/span/span/span/li /ul pspanspanspanYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in./span/span/span/pbr pspanspanspanstrongRequired Qualifications:/strong/span/span/span/p ul lispanspanspanHigh School Diploma/GED (or higher)/span/span/span/li lispanspanspan2+ years of medical front desk experience/span/span/span/li lispanspanspan2+ years of electronic medical record experience/span/span/span/li lispanspanspanBeginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)/span/span/span/li /ul pspanspanspanstrongPreferred Qualifications:/strong/span/span/span/p ul lispanspanspanExperience with data analysis software/span/span/span/li /ul p class="MsoNormal"spanspanspanspan   /span/span/span/span/p pspanspanspanspan data-contrast="auto" class="TextRun SCXO235549840 BCX0" xml:lang="EN-US" lang="EN-US"span class="NormalTextRun SCXO235549840 BCX0"Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable./span/spanspan class="EOP SCXO235549840 BCX0" /span/span/span/span/p pspanspanspan    /span/span/span/p pspanspanspanispanAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission./span/i/span/span/span/p pspanspanspan   /span/span/span/p pspanspanspan    /span/span/span/p pspanspanspaniUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations./i/span/span/span/p pspanspanspan   /span/span/span/p pspanspanspaniUnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment./i/span/span/span/p pspanspanspanspan    /span/span/span/span/p pspanspanspan    /span/span/span/p pspanspanspan#RPO #RED/span/span/span/p