FB Server - Part-time

divdivpbr/pp id="isPasted"strongSUMMARY:nbsp;/strong/ppServes guests quickly, efficiently, professionally and with complete knowledge of food, beverage and banquet menus throughout the resort as needed. Offers superior guest service and maintains station or section in a clean and orderly manner throughout shift. Serves food, alcoholic and non-alcoholic beverages to patrons seated at tables, conference center, event center and gaming floor, within the standards and guidelines prescribed. This is a tipped position, with the exception of working Banquets where there is a gratuity added./ppAssist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.nbsp;/ppstrongMINIMUM NECESSARY QUALIFICATIONS:nbsp;/strong/ppstrongEducation:/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanNone/ppstrongExperience:/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMust obtain SERVSafe Certification within 90-days and maintain throughout employment/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMichigan TAM certification or must obtain within 60 days of employment/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanExperience working with a Tribally run casino and/or resort preferred/ppstrongAge Requirement:/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAt least 18 years of age/ppstrongSKILLS AND ABILITIES:nbsp;/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanBasic organizational, written, and verbal communication skillsnbsp;/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanGuest service, interpersonal and teamwork skills necessary to maintain quality service delivery/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAccurate and detail-oriented/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanBasic problem-solving skills/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanBasic money handling skills with the ability to count money and give change swiftly and accurately/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMaintain high confidentiality/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanIndependently manage multiple tasks in a professional manner/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAbility to work independently with minimal supervision/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAbility to work cooperatively with all departments/ppstrongCONDITIONS OF EMPLOYMENT:/strong/ppConditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, passing Resorts background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period. nbsp;/ppIndividual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues./ppstrongKnowledge, Competences, and Talents:/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAccountable - Accept responsibility and account for actions/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanCollaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanCommunication ndash; Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanGuest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanConfidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanDetail Oriented ndash; Ability to pay attention to the minute details of a given project or task/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanDiversity ndash; Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanEmotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization#39;s core values/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanEmpathetic ndash; Appreciates and sensitive to the feelings of others/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanEthical - Demonstrates conduct conforming to the highest-level set of values and accepted standards/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanInterpersonal skills - Able to work effectively with guests, team members, management team, and vendors/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanOrganized ndash; Possesses the trait of being organized and follows a systematic method of performing a task/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanPolicies amp; Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanProfessional Attitude ndash; Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanReliable ndash; Is dependable and trustworthy/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanRespectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors/ppstrongESSENTIAL DUTIES AND RESPONSIBILITIES:/strong/pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanWarmly greets and acknowledges guests upon arrival./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAssists in seating guests and delivers room service as needed./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanEffectively merchandises food and beverage menus in an informative, friendly, and enthusiastic manner./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAccurately receives Food amp; Beverage orders from guests and relays them to the kitchen or bartender through the POS (Point of Sale) system./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanHelps execute various styles of service (plated, buffet, passed, etc.)./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanOccasionally may work concession stands when needed./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanSets tables according to banquet event order./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanComputes charge amount of beverage and accepts payment from guests./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanRequests identification from guests when legal age is questioned specific to the alcohol service./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanRemoves empty or dirty glasses, bottles and ashtrays from Gaming floor and service areas./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanOperates POS system as needed./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAssists during and after events in the conference center and entertainment venue./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMaintains general knowledge of Little River Casino Resort events, promotions, programs, and service to provide information to guests./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanAttends required trainings and meetings throughout employment./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanPerforms all duties in accordance with Little River Casino Resort and the Beverage department guest service standards./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanCleans, stocks, and maintains the workstations throughout shift./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMust satisfactorily complete all training assigned by the Resort and the Famp;B department./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanMust adhere to the safety rules and regulations of the Little River Casino Resort and of the Food and Beverage Department./pp●span style="white-space:pre;"nbsp; nbsp;nbsp;/spanOther duties as assigned./ppstrongPHYSICAL DEMANDS:nbsp;/strong/ppWhile performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding. Must have manual dexterity necessary to manipulate equipment necessary to dealing functions. nbsp;Must be able to perform repetitive hand and wrist motions. nbsp;The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds. nbsp;Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and guests in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required. nbsp;/ppstrongWORKING ENVIRONMENT:/strong/ppnbsp;A working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Must be able to hear and speak with team members, vendors, and guests. High volume direct public contact./ppstrongDISCLAIMER OF EMPLOYMENT: nbsp;/strong/ppThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required./ppAll Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations./ppstrongACKNOWLEDGMENT:nbsp;/strong/ppI have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation./ppbr/pp id="isPasted"br/ppbr/ppspan style="white-space: pre; white-space: normal;"nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;nbsp;/span/ppbr/ppbr/ppbr/ppbr/p/div/div