Guest Room Attendant - Full-time

pDescription/ppGuest Room Attendantnbsp;/ppWe See You amp; We Want You On Our Team!/ppbr//ppThe Guest Room Attendant is the unsung hero of the guest experience; however, we will always sing your praises! Specializing in immediate gratification, the WOW factor, attention to every little detail, and the creation and re-creation of ambiance and brilliance, this team member is one of our most important contributors to the guest experience. The Guest Room Attendant is rarely alone in their pursuit of cleanliness. They contribute to guest services and Hotel success through teamwork./ppbr//ppYour Well-Being is at the forefront of everything we do, so we offer a variety of perks and benefits to take care of you. That includes generous Paid Leave plans, options to plan for your future, and health benefits for you and your pets./ppbr//ppnbsp;Competitive Pay of $15.00 with opportunity for personal and professional growth.nbsp;/ppbr//ppIt is important for us that you are doing the things you love to do inside and outside of work. We value YOU, your mind, spirit, and the balance between work and LIVING. We also would love for you to work with your friends amp; family, we have a generous referral program and want you to have a blast at work with your colleagues.nbsp;/ppbr//ppIf this is your next dream job, learn more about the role below and apply online via the link today. We are looking forward to connecting with you!nbsp;/ppbr//ppWhat You Will Tackle:/pulliAnticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day./liliObserving guest reactions and conferring frequently with team members to ensure guest satisfaction./liliMaintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction./liliFollow Hotel policies with lost and found items./liliAdhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations./liliContinuously promote sanitation, safety, and security efforts./liliEncourage Social Media/5-star compliments or reviews on OTA’s./liliEnsure guest over-the-moon satisfaction by providing a sparkling-clean, obsessively-organized guest room by:/liliMaking beds./liliDusting./liliVacuuming/liliCleaning and sanitizing bathrooms./liliRemoving trash, door hangers, and laundry bags./liliOrganizing promotional materials./liliPerform turndown service or other actions to prepare the room for imminent guest arrival (turning on lights and heat in cold weather, etc)./liliClean extra rooms above daily quota upon request./liliOrganizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities.nbsp;nbsp;/liliKeep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages./liliEnsure equipment and facilities are inspected, cleaned, and always in proper operational conditions./liliAppropriately notifying a Supervisor or Engineer of maintenance issues./liliInspect, plan and ensure that all materials and equipment are ready for service./liliMaintain knowledge of correct maintenance and use of equipment./liliMaintain knowledge of and comply with all departmental policies, service procedures, and standards./liliOther duties as assigned.nbsp;/li/ulpbr//ppRequirements/ppThe Essentials:nbsp;/ppMust be a United States citizen or possess a valid work permit./ppMust be able to read, write, and speak English. Fluency in other languages is beneficial./ppMust be able to follow instructions, both verbally and written, accurately./ppAbility to work a flexible schedule that may include evenings, weekends, and holidays./ppHigh school diploma or equivalent./ppPrevious Housekeeping experience is preferred but not required./p