Support Associate III (Pleasant Prairie, WI, US) - Full-time

pSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. /p pKate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible./p pA member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit a href="https://www.tapestry.com/responsibility/our-people/" target="_blank"bOur People /b/apage to learn more about Tapestry's commitment to equity, inclusion, and diversity./p pspan style="font-size:10.0pt"strongjob title: sales associate/strong/span/p pspan style="font-size:10.0pt"retail flsa status: non-exempt/span/p pspan style="font-size:10.0pt"report to: store manager/span/p pspan style="font-size:10.0pt"Pay: From $15.00 per hour/span/p pspan style="font-size:10.0pt"stronggeneral purpose of the position: /strongrepresent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service./span/p pspan style="font-size:10.0pt"responsibilities include but are not limited to the following:/span/p pspan style="font-size:10.0pt"strongEssential duties and responsibilities/strong/span/p pspan style="font-size:10.0pt"strongclient amp; service expert:/strong/span/p ul style="list-style-type:disc" li style="font-size:10.0pt"span style="font-size:10.0pt"achieves individual sales goals/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"develops strong product knowledge across all categories/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book/span/li /ul pspan style="font-size:10.0pt"strongbuilding brand equity:/strong/span/p ul style="list-style-type:disc" li style="font-size:10.0pt"span style="font-size:10.0pt"understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"demonstrate interest and ability to work as part of a team/span/li /ul pspan style="font-size:10.0pt"strongoperational excellence:/strong/span/p ul style="list-style-type:disc" li style="font-size:10.0pt"span style="font-size:10.0pt"execute operational tasks as per company directives/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"accurately processes all pos transactions/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"adhere to and apply visual directives, ensure that store standards are executed daily/span/li /ul pspan style="font-size:10.0pt"strongphysical requirements:/strong/span/p ul style="list-style-type:disc" li style="font-size:10.0pt"span style="font-size:10.0pt"available to work store schedule, as needed, including evenings and weekends/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"standing for extended periods of time/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"able to safely lift boxes up to 40 pounds/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"comfortable climbing ladders/span/li /ul pspan style="font-size:10.0pt"strongskills and abilities required:/strong/span/p ul style="list-style-type:disc" li style="font-size:10.0pt"span style="font-size:10.0pt"professional selling skills and exceptional interpersonal skills/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"prior luxury goods experience preferred/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"proactive ability to multi-task and prioritize/span/li li style="font-size:10.0pt"span style="font-size:10.0pt"works well in a team environment/span/li /ulpbOur Competencies for All Employees/b/p ul libCourage/b: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary./li libCreativity/b: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings./li libCustomer Focus:/b Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect./li libDealing with Ambiguity/b: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty./li libDrive for Results:/b Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results./li libInterpersonal Savvy/b: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably./li libLearning on the Fly:/b Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything./li /ul pbOur Competencies for All People Managers/b/p ul libStrategic Agility/b: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans./li libDeveloping Direct Reports and Others:/b Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder./li libBuilding Effective Teams/b: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team./li /ul p /p pKate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at a href="http://www.katespade.com"www.katespade.com/a. /p