Hospitality - Madison Cafe - Full-time / Part-time

pspan style="font-family: Inter, sans-serif; font-weight: bold"About Wonderstate Coffee/span/p pspan style="font-family: Inter, sans-serif"For us, coffee is a source of wonder. Since 2005, Wonderstate has roasted earnest and extraordinary coffees that honor relationships and champion our collective future. Our coffees, and our values-lead approach, have caught on. As the 2010 Roast Magazine Roaster of the Year and five-time Good-Food award winner, our mission continues to expand with three cafes and strong customer relationships in grocery stores, coffee shops, and offices around the Upper-Midwest and all over the country.  Yet like the Driftless region we call home, we know you don’t have to be big to make an impact. From our industry-leading minimum price guarantee to farmers, to our 100% solar powered roastery, 5% Giving program, and embracing a healthy work-life balance for all staff, we’re working to do our part. br/spanbrspan style="font-family: Inter, sans-serif"We're seeking collaborative, curious, and kind people to join us and to build our collective future, emtogether/em./span/p p /p pspan style="font-family: Inter, sans-serif; font-weight: bold"Position Overview/span/p pspan style="font-family: Inter, sans-serif"Hospitality is an ambassador for Wonderstate and holds the responsibility for providing our customers with a cafe experience that brings Wonderstate’s core values to life. Hospitality at Wonderstate demonstrates our value of “Excellence. Always.” by preparing and serving high quality coffee and products, maintaining an impeccably clean workspace, and facilitating a hospitality experience that is second to none.  Hospitality works closely with Cafe Manager, Front of House and Back of House to achieve the café’s goals.  /span/p pbr/p pspan style="font-family: Inter, sans-serif"span style="font-weight: bold"Benefits /spanbr/span/p ul lispan style="font-family: Inter, sans-serif"Telehealth, Dental Vision em(working over 20 hours/week)/em/span/li lispan style="font-family: Inter, sans-serif"Supplemental Insurance em(working over 20 hours/week)/em/span/li lispan style="font-family: Inter, sans-serif"Retirement Plan/span/li lispan style="font-family: Inter, sans-serif"Wellness Commuter Reimbursements/span/li lispan style="font-family: Inter, sans-serif"Free coffee to each employee/span/li lispan style="font-family: Inter, sans-serif"Shift meals drinks/span/li lispan style="font-family: Inter, sans-serif"Wonderstate discount on food, beverages merchandise/span/li /ul ul/ul pbr/p pspan style="font-family: Inter, sans-serif; font-weight: bold"span style="color: #1d1d1d; font-size: 15px"Core Responsibilities/span/span/p ul lispan style="font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Prepare stellar coffee drinks that convey Wonderstate’s dedication to Excellence. Always./span/li lispan style="font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Provide every customer with a positive experience centered in joy and wonder/span/li lispan style="font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Honor relationships within the team by giving and receiving feedback respectfully, expressing gratitude to others, and actively contributing to a positive team environment/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Greet guests as they enter the cafe/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Take customer orders within the POS system/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Process all forms of payments efficiently, accurately and honestly/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Provide efficient and personable customer service/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Knowledge of Wonderstate coffees, café drinks, and food products (including dietary restrictions)./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Brew and maintain batch coffee, as well as hot and iced teas./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Knowledge of merchandise (especially the brewing equipment)./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Stock disposables and set up bar areas for service and throughout the shift./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Wash and keep dishes and glassware stocked./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Setup dairy sugar station./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Stock silverware. /span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Package bakery food items./span/li lispan style="font-family: Inter, sans-serif"span style="color: rgb(0, 0, 0); font-size: 11pt; text-decoration: none"Maintain cleanliness of bar space, dining area and merchandise area; /spanspan style="font-size: 11pt; text-decoration: none"along with other areas within the cafe/span/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Take out trash from the bar dining area./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Setup and breakdown of outdoor patio space.  Proper storage of patio furniture./span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Follow Food Safe Serve and state sanitation guidelines/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Identify regular customers/span/li lispan style="font-family: Inter, sans-serif"span style="color: rgb(34, 34, 34); font-size: 11pt; text-decoration: none"Exemplify the core values of Wonderstate Coffee./spanbr/span/li /ul pspan style="font-family: Inter, sans-serif"span style="font-weight: bold"span style="color: #1d1d1d; font-size: 15px"Supervisory Responsibilities: /span/spanspan style="color: #1d1d1d; font-size: 15px" None/span/span/p p /p pspan style="font-family: Inter, sans-serif; font-weight: bold"span style="color: #1d1d1d; font-size: 15px"Requirements Desired Skills/span/span/p ul lispan style="color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Ability to communicate clearly and promptly with coworkers, customers and vendors/span/li lispan style="color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Demonstrate strong multitasking skills./span/li lispan style="color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Clear, friendly communication.  /span/li lispan style="color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Desire to continually be challenged and grow as a professional./span/li lispan style="color: rgb(26, 26, 26); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Passion for ethically sourced, organic, high quality coffee and food, and supporting farmer cooperatives./spanbr/li /ul p /p pspan style="font-family: Inter, sans-serif; font-weight: bold"span style="font-size: 15px"Work Environment/span/span/p ul lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Schedule varies each week/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Weekend hours are required/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Participation in quarterly deep clean process at least once a year/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Participation in special events or catering on occasion/span/li lispan style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 11pt; text-decoration: none"Participation in monthly staff meetings required/span/li lispan style="font-family: Inter, sans-serif"span style="color: rgb(0, 0, 0); font-size: 11pt; text-decoration: none"Physical demands include bending, lifting 30 lbs repeatedly, repetitive movements and standing for long hours  /spanspan /span/span/li /ul pspan style="font-family: Inter, sans-serif; font-weight: bold"Hours, Wage Location/span/p ul lispan style="font-family: Inter, sans-serif"Onsite, Madison, WI  /spanbr/li lispan style="font-family: Inter, sans-serif"Non-exempt, Part-time or Full-time position  /span/li lispan style="font-family: Inter, sans-serif"Tipped position - starting wage is $11.00 per hour, based on experience.  Estimated tips are on average between $4-5 on an hourly basis. br/span/li lispan style="font-family: Inter, sans-serif"Wonderstate guarantees a minimum of $15.00 per hour for all hourly employees.  If an employee's combined base wage and tips (if applicable) do not meet this rate, Wonderstate will make up the difference./span/li /ul pspan style="font-family: Inter, sans-serif; font-weight: bold"Other duties/span/p pspan style="font-family: Inter, sans-serif"Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice./span/p pbr/p pemWonderstate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status./embr/p