DSW Store Lead Part-Time (Longmont, CO, US, 80501)

p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Find Your Fit at DSW /span/strong/p p style="line-height:115%;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:115%;color:black"We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW./span/p p style="line-height:115%;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Reports to/span/strongspan style="font-size:11.0pt;line-height:116%": Store Manager and/or Co-Manager/span/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%" strongOur Values: /strong/span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"We Love What We Do/span/strong/p ul style="margin-bottom:0.0in;margin-top:0.0px" li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"Bring positive energy and enthusiasm. /span/li /ul p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"We Own What We Do/span/strong/p ul style="margin-bottom:0.0in;margin-top:0.0px" li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"Give and receive feedback openly and embrace change as opportunities for growth. /span/li /ul p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"We Do What’s Right/span/strong/p ul style="margin-bottom:0.0in;margin-top:0.0px" li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"Model high standards of honesty and integrity./span/li /ul p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"We Belong/span/strong/p ul style="margin-bottom:0.0in;margin-top:0.0px" li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"Value unique experiences and encourage different perspectives./span/li /ul p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Essential Duties and Responsibilities: /span/strong/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Be empowered to meet the customer where they are and personalize their experience:/span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions./span/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%" /span/strong/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Be committed to the customer having a consistent positive experience:/span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Meets metric-based goals by reviewing, understanding and clearly communicating daily progress. Able to communicate business trends to leadership. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Completes processes as requested related to audits, donations, transfers, mismates, damages, etc. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Work closely with the store leadership team to understand and follow all policy and procedures./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Bring the power of shoes to life by leveraging in-store and digital services:/span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS). /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS)./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Communicates supply needs to ensure successful operations in all areas of the business.  /span/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%" /span/strong/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Be responsible to pause and the put the customer first:/span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Responsible for ensuring associate and customer concerns are addressed quickly, taking partners when needed./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Supports team in managing payroll and associate timekeeping activities./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. /span/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%" /span/strong/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Bring fun and energy to everything you do:/span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Recognize associates through our company recognition tools. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Support team by training and coaching associates./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Performs all other associate duties within store.  /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Performs other duties as assigned by the Store Manager or other leaders. /span/p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Required Skills:/span/strongspan style="font-size:11.0pt;line-height:116%" /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Ability to develop collaborative working relationships./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Good verbal and written communication skills./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Ability to move with tempo and hold team accountable to meet time bound expectations./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours. /span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator)./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Must have the ability to spend up to 100% of working time standing or walking around the store./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Stoop, kneel, crouch or crawl on a frequent basis./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in 0.0in 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:11.0pt;line-height:116%"Experience: /span/strong/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Minimum 2 years' workforce experience./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"• Minimum high school graduate or equivalent./span/p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"span style="font-size:11.0pt;line-height:116%"The estimated pay range for this position is $17.10 to $22.20. The successful candidate’s actual pay rate offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate’s location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Click the link to learn more! /spana href="https://mymobilewalletcard.com/dbi/"strongspan style="font-size:11.0pt;line-height:116%"https://mymobilewalletcard.com/dbi//span/strong/astrongspan style="font-size:11.0pt;line-height:116%". /span/strongspan style="font-size:11.0pt;line-height:116%"This position is eligible for our Monthly Sales Bonus./span/p