Intake Staff - Full-time

pDescription/palign-centerstrongCommunity Action Program of Belknap-Merrimack Countiesnbsp;/strong/align-centeralign-centerstrongEmpowering Communities and Enriching Lives. Join Our Mission!/strong/align-centeralign-centerbr//align-centeralign-centerstrongJob Title:/strong nbsp;Intake Staff/align-centeralign-centerstrongLocation:/strong nbsp;Warner Area Resource Center/align-centeralign-centerstrongHours: nbsp;/strongnbsp;nbsp;37.5/align-centeralign-centerstrongSalary Description: /strong$19.29 per hour/align-centerpnbsp;nbsp;/ppstrongAbout Community Action Program Belknap-Merrimack (CAPBM):/strong/ppThe Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community./ppnbsp;nbsp;/ppstrongWhat It’s Like to Work Here:/strong/ppWorking at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community./ppnbsp;nbsp;/ppstrongA Day in the Life as an Intake Staff member:/strong/ppAs an strongIntake Staff /strongmember, you’ll serve as an important part of our Warner Area Resource Center team. You will also fill in at the Franklin Area Resource Center on a weekly basis as needed. This position is primarily responsible for processing Fuel and Electric Assistance applications in a timely and accurate mannerstrong. /strongYour day will involve:nbsp;/pulliPerforming client intake and outreach for the Fuel and Electric Assistance programs. Verifying and documenting information as required by each program and insuring confidentiality of client information.nbsp;/liliAnswering telephone calls and in-person inquiries, determining client needs, and making appropriate referrals to Agency and other outside programs.nbsp;/liliFiling and completing general office duties as well other tasks assigned by the Area Resource Center Site Coordinator.nbsp;/liliAssisting with the operation of the food pantry at the area center, including distributing food to clients who visit the pantry./li/ulpYour role will directly contribute to a positive participant experience, and to the overall operation of the area center./ppRequirements/ppstrongQualifications to Be an Intake Staff member:/strong/ppTo excel in this role, you’ll need:nbsp;/pullistrongEducation:/strong High school diploma or equivalency credential/lilistrongExperience:/strongnbsp;/liliOne year of prior office or customer service experience./liliCustomer service skills and the ability to work with the public and other stakeholders./liliExcellent verbal and written communication skills.nbsp;/liliA strong desire to assist others in helping themselves./li/ulpReliable transportation and a valid driver’s license are required, as some travel within the community and between area centers is necessary.nbsp;/ppnbsp;nbsp;/ppstrongReady to Apply?/strong/ppIf this job sounds like a fit for you, click to apply. We’d love to hear from you! Together, we can empower communities and enrich lives.nbsp;/ppbr//ppstrongCommunity Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer./strong/p