Premium Gameday Supervisor | Part-Time | University of Illinois Athletics

Oak View Group: p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet/span./p Overview: p style="margin: 0px;"span style="font-family: verdana, geneva; font-size: 10pt;"span style="color: windowtext;"The Premium Gameday Supervisor is responsible for overseeing the serving of guests in the suites level which includes 42 suites as well as our 77 Club area.  The Premium Gameday Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Supervisor will assist the Premium Manager with projects including training, inventory and special events. /spanspan style="color: windowtext;"The Supervisor must maintain excellent attendance and be available to work events as scheduled per business need./span/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: verdana, geneva; font-size: 10pt;"span style="color: windowtext;"This role pays an hourly rate of $38.00/span/span/pp style="margin: 0px;" /pp style="margin: 0px;"strongspan style="font-family: verdana, geneva; font-size: 10pt;"span style="color: windowtext;"Benefits for part-time roles: 401(k) savings plan and 401(k) matching./span/span/strong/pp style="margin: 0px;" /pp style="margin: 0px;"strongspan style="font-family: verdana, geneva; font-size: 10pt;"span style="color: windowtext;"This position will remain open until October 24, 2025. /span/span/strong/pp style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;" /span/p Responsibilities: ullispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Responsible for overseeing the the setup of food service areas within specific suites based upon pre-order/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ensures all suites are set prior to event based upon communication received of orders/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Responsible for ensuring quality and hospitality throughout the Suite Level of the arena/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Responsible for communication between counter parts of the department/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Responsible for organization and preparation of events/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Responsible for assisting in closing out financials per event and ensuring correct billing takes place/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Responsible for supervising team members on non-event and event days/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Monitor and maintain food quality/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Maintain, resolve, and enforce cash handling policies and procedures/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Monitor and enforce safe alcohol policies and procedures/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Monitor and maintain inventory control and product requisition/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Have full knowledge of food and beverage menu items and accompaniments/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Responsible for observing guests to respond to any additional requests/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Responsible for ensuring suites has all necessary serviceware/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Supervises the set up of suites functions including linens, dishware, glassware and silverware./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Maintains sanitation, health and safety standards in work areas./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Must show demonstrated ability to meet the company standard for excellent attendance./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Assures that the location equipment is operable and clean prior to start of event./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Enforces all Spectra policies and procedures./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Assists Management team with projects including training, inventory and special events./span/lilispan style="font-size: 10pt;"All other duties as assigned by the managers and supervisors./span/li/ul Qualifications: ullispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to supervise the work of others./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to speak, read and write in English./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to work well in a team-oriented, fast-paced, event-driven environment./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Possess valid food handling certificate or alcohol service permit if required by state or federal regulations./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to handle cash accurately and responsibly./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory./span/li/ulp style="margin-left: .25in;"span style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;" /span/pp style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva;"stronguspan style="color: windowtext;"Education, Qualifications and Experience:/span/u/strong/span/pp style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;" /span/pullispan style="font-size: 10pt; font-family: verdana, geneva; color: windowtext;"At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education./span /li/ulp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva;"strongem /em/strong/span/pp style="margin: 0px;" /p Strengthened by our Differences. United to Make a Difference: p style="margin: 0px;"span style="font-size: 12pt;"At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our strongpeople/strong, improves our strongservice/strong, and raises our strongexcellence/strong. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds./span/p Equal Opportunity Employer: p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law./span/p