Account Services Coordinator - Dolce Vita - Full-time

pstrongGeneral Summary:/strong The Account Services Coordinator at Steve Madden supports the coordination of specified accounts with independent shoe stores, specialty stores, and major department stores. This role involves assisting with order processing, communication with internal and external stakeholders, and ensuring adherence to customer guidelines and requirements./p pstrong /strong/p pstrongMajor Responsibilities:/strong/p ol liAssist in processing, inputting, and tracking new orders and reorders for assigned accounts into the wholesale system./li liMaintain accurate records of customer orders, including basic details, expected delivery dates, and quantity adjustments./li liAssist with the request, tracking, and distribution of customer samples, ensuring timely communication of feedback to relevant departments./li liProvide support in maintaining regular communication with customers, buyers, and accounts to provide basic order status updates and address inquiries./li liAssist in ensuring compliance with customer guidelines and requirements by utilizing available resources and communicating effectively with relevant stakeholders./li liAssist in generating and sending basic documents such as proforma invoices, under the guidance of senior staff./li /ol pstrong /strong/p pstrongRequirements:/strong/p ul liEducation: Bachelor's degree (BA/BS) or equivalent work experience/li liExperience:  1+ years experience in a customer service or account management role is preferred./li liTraining: Strong communication and organizational skills are desired. Basic proficiency in computer applications including email, data entry, Microsoft Word, and Excel is required./li /ul p /p pstrongemFULL TIME POSITIONS/em/strongem: The expected base salary for this position ranges from $24.00/hr - $26.00/hr. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team./em/p