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Verified Pay $17.36 per hour
Hours Full-time
Location Wichita Falls, Texas

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div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;9th Street - Wichita Falls, TX/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongEducation Level/strong: nbsp;nbsp;nbsp;Bachelor/Master#039;s/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.36 - $17.94 Hourly/div divstrongTravel Percentage/strong: nbsp;nbsp;nbsp;Up to 25%/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;8-5 M-F may vary/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Health Care/div /div h4Description/h4pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Under the direction of the Director of IDD Authority Services, the Service Coordinator has the necessary authority to provide services to eligible individuals to gain access to medical, social, educational, and other needed services. Programs to be included for these Service Coordination activities include General Revenue, Texas Home Living Medicaid Waiver, Home and Community Based Services (HCS) Medicaid Waiver, and Community First Choice (CFC) non-waiver. Service Coordination activities are completed for adults and children on the assigned caseload. The IDD Authority Trainer and IDD Authority Team Lead have the authority to provide additional supervisory and monitoring activities for assistance under the Director of IDD Authority Services for this position. /span/span/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongResponsibilities include, but are not limited to:/strong/span/span/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Activities include crisis prevention and management, screening and assessment, monitoring, consulting and advocacy.  The individual in this position should be able to effectively and independently interact with individuals, families, service providers, co-workers, and community resource agencies in a professional manner. The incumbent monitors and evaluates services and supports for individuals enrolled in programs. At least one face-to-face contact with individuals receiving services is required with an additional three collateral contacts (telephone, additional face-to-face contact, guardian, provider Case Manager, school, etc.) per individual assigned to the caseload for a monthly target. Reporting will include progression or lack of progression on identified outcome goals from the individual or Legally Auhtorized Representative’s (LAR’s)/Guardian perception, monitoring service delivery, and reporting service satisfaction from the individual or LAR within the Person Directed Plan at minimum. All services and supports are explored through discovery with the individual and LAR if applicable to determine desires and needs.  Discovery is an ongoing process and plans for services and supports should be revised as needs change throughout the plan year. Correspondence is sent to the individual or LAR and provider agency within 10 calendar days from the date of service provided for all documentation. This position advocates with schools in the service area for the assigned caseload and attends Admission, Review, amp; Dismissal (ARD) meetings as desired by the individual, LAR, and school for the individual receiving special education services. /span/span/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"This position covers Archer, Clay, Wise, Montague, and Wichita Counties for which travel to individual’s homes, schools, and Day Habilitation sites on caseload is required; however this position does not provide transportation for individuals or conduct direct care provider services. This position will have a partial caseload in the Wichita, Archer, and Clay county area as well as caseload assignments for the Wise and Montague county areas. /span/span/p pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Work requires, frequent initiative and independent judgement.  The job requires extensive travel for community based service provision and flexible hours and schedule.  HFC incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery.  All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employer’s discretion.  Your work location and hours could change based on program needs. /span/span/ph4Qualifications/h4brpspan style="font-family:Arial, Helvetica, sans-serif;"ustrongEducation, Training, and Experience/strong/u/span/p pspan style="font-family:'Courier New';"span style="font-family:Arial, sans-serif;"Must have a bachelor’s or advanced degree from an accredited college or university with a major in a social, behavioral, or human service field including, but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice./span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-family:Arial, sans-serif;"Must have current driver’s license and be insurable under Center insurance.  Position may require use of personal vehicle in performance of job-related duties and proof of PIP insurance.  Must pass all Center mandated trainings./span/span/p pspan style="font-family:Arial, Helvetica, sans-serif;"strongKnowledge, Skills, and Abilities/strong/span/p ul lispan style="font-family:Arial, Helvetica, sans-serif;"Demonstrate interpersonal skills and the ability to communicate effectively orally and in writing. /span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Ability to write service notes according to standard, assessments, memos, letters, various complex reports and other documents with acceptable spelling and grammar. /span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Ability to relate verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies, and the public. /span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Display a customer service orientation; at all times treating customers and co-workers as equals and partners/span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Extensive knowledge of Intellectual Disabilities service delivery system. /span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Demonstrate good documentation and organizational skills./span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Must demonstrate the ability to meet deadlines. /span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Must possess knowledge of LIDDA principles./span/li lispan style="font-family:Arial, Helvetica, sans-serif;"Skilled in the use of personal and network computers, word processing, database, spreadsheet, and office management software (Microsoft Office), familiarity with CARE, TMHP, SASO, CSIL, and SmartCare a plus/span/li /ul

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Posting ID: 1144479569 Posted: 2025-07-30 Job Title: Service Coordinator