Assistant Manager

p style="text-align:left"bOur Story/b/pp style="text-align:inherit"/pp style="text-align:left"Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us #64;madewell./pp style="text-align:inherit"/ppbJob Summary/b/pp/ppAs an Assistant Manager, you are a key member of the leadership team.  You’re responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement.  You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential.  You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. /pp/ppbJob Responsibilities/b/pullipBe the role model for creating personalized connections with customers that drive loyalty and excitement for the brand./p/lilipObserve associate performance on the selling floor and assist if necessary to make a connection or sale./p/lilipLead fit sessions that enhance product knowledge and fuel a style obsession./p/lilipHelp associates make the most of each customer interaction by sharing specific actions to improve outcomes./p/lilipEnsure the team is always on track to make their goals and exceed customer expectations./p/lilipOwn the selling floor and ensure that the right people are in the right place at the right time./p/lilipBe ready to step in for another manager as needed./p/lilipPlan and execute local events that tie to the community and fuel incremental traffic and sales./p/lilipAct in a manner that aligns with our values./p/li/ulp/ppb(About you) You’ll be great in the role if you …/b/pullipLove our brand, customers and teams./p/lilipHave a great fashion aesthetic and are plugged in to what’s happening in the industry and community./p/lilipHave a track record of setting and achieving goals./p/lilipAre energized by change; shift gears quickly and rally the team behind new strategies and projects./p/lilipMake smart decisions by: actively listening, understanding data and looking beyond the obvious./p/lilipHave a high school diploma or equivalent combo of education and experience./p/lilipHave 2 or more years of experience with similar scope, specialty retail preferred./p/lilipCommunicate effectively and confidently./p/lilipProcess information and operate store systems accurately./p/lilipAre available when we are busy, including: nights, weekends and holidays./p/lilipAre adept with technology and apps and familiar with industry-related blogs and feeds./p/lilipMust bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos./p/lilipMust regularly move around all store areas and be accessible to customers./p/li/ulp/ppbBefore/b bwe wrap, a word about a few of our way cool perks…/b/pullipCompetitive base pay and bonus programs/p/lilipFlexible days and hours/p/lilipAmazing merchandise discounts/p/lilip24/7 free confidential help with a variety of personal and work concerns/p/lilipPersonal and professional development/p/lilipGiving back –volunteer program, disaster relief funds, charitable matching donations*/p/lilipMedical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*/p/lilipTime Away – paid time off, holidays, parental leave, disability leave, bereavement*/p/lilip401(k) plan with company matching contributions*/p/li/ulp/pp style="text-align:left"*Note: availability of these benefits and perks may be subject to work location amp; employment type and may have certain eligibility requirements./pp style="text-align:inherit"/pHourly Range: $17.75 - $22.30p style="text-align:inherit"/pp style="text-align:left"spanAt J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the spanspanspanspanspanspanspanspanspanspan class="WMM0"candidate’s geographic/span/span/span/span/span/span/span/span/span/span region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks./span/pp style="text-align:inherit"/pp style="text-align:left"spanOne of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds./span/pp style="text-align:inherit"span /span/pp style="text-align:left"spanJCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law./span/pp style="text-align:inherit"/p