Field Service Technician - Walmart - Harrisonvlle, MO - Full-time

h1span class="emphasis-3"buField Service Technician/u/b/span/h1p/ppbStatus: /bNon-Exempt (hourly)                                                            /ppbDepartment: /bField Service/pp/ppbuPosition Summary/u/b/ppThe Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills. /ppbr /buCore Duties and Responsibilities/u/b/pp/pulliMaintenance and service of fuel cells at customer sites./liliPerforming diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location./liliPerforming specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells./liliProviding on-call and emergency support service to customers as required/liliPurchasing tools, equipment, and parts for customer service and support as required. /liliMay require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems./liliMay include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells./liliProviding regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues./liliCompleting administrative duties amp; documentation, including: incident reports, service logs, inventory maintenance and site and system documentation./liliExhibiting and enforcing safety procedures in the field or customer sites./liliTravel as required for business needs; expected to drive safely and to adhere to all traffic laws/liliRepresent Plug Power in a professional manner at all times and in all interactions/liliPerform other duties as assigned./li/ulp/pp/ppbuEducation and Experience/u/b/pulliMinimum high school diploma or equivalent with technical electrical coursework/liliThree (3) or more years of direct experience in mechanical and electrical troubleshooting/liliFormal training and education may be also considered in lieu of direct experience/liliMust possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle/liliMust be able to lift 50 pounds on regular basis unassisted/liliKnowledge of lift truck operation and applications is highly preferred/liliGeneral mechanical aptitude is required/liliComputer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook/liliDynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels/liliExcellent verbal and written communication skills/liliCreativity in solving technical problems/liliAbility to work independently/liliUncompromising dedication to quality/liliExceptional time management skills with the ability to handle multiple tasks/liliPunctual and reliable/liliTechnician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power/li/ulp/ppbPlug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status./b/pp/pp/ppPay Rate:/pp/p$24.00 - $28.00p style="text-align:inherit"/pp style="text-align:inherit"/ppuWe offer a robust total rewards package at Plug, and a brief summary is below:/u/pp✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. /pp✓The above pay range, may not include local geographic pay variations. If there is an applicable geographic differential, a member of the HR team will discuss this during the interview process./pp✓Health, Dental amp; Vision Insurance eligibility starting from the first day of hire/pp✓401(k) with 5% company match/pp✓Bonus eligibility/pp✓Paid time off including vacation, personal, floating holidays, sick and volunteer time off/pp✓Paid Holidays/pp✓ Lifestyle Reimbursement Program/pp✓Education Assistance/pp✓Global access to mental health support and counseling professionals/pp✓Employee Assistance Program/ppiPlug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status./i/p