Patient Service Representative II, Family Medicine

p style="text-align:left"We are so glad you are interested in joining Sutter Health!/pp style="text-align:inherit"/pp style="text-align:left"bOrganization:/b/pSMF-Sutter Med Foundation- Centralp style="text-align:inherit"/pp style="text-align:left"bPosition Overview:/b/p*This is a Limited Term position - 26 weeks. Travel is required as need between Auburn and Grass Valley locations.brbrServes as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.p style="text-align:inherit"/pp style="text-align:left"bJob Description/b:/ppbEDUCATION:/bbr /iEquivalent experience will be accepted in lieu of the required degree or diploma./i/pulliHS Diploma or equivalent education/experience/li/ulpbr /bTYPICAL EXPERIENCE:/b/pulli1 year of recent relevant experience./li/ulpbr /bSKILLS AND KNOWLEDGE:/b/pulliBasic knowledge of insurance policies and procedures, as well as patient billing./liliAbility to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form./liliPossess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel./liliWell-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines./liliGeneral knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)./liliPrioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines./liliWork independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions./liliIdentify, evaluate and resolve standard problems by selecting appropriate solutions from established options./liliEnsure the privacy of each patient’s Protected Health Information (PHI)./liliBuild collaborate relationships with peers and other staff members to achieve departmental and corporate objectives./li/ulp style="text-align:inherit"/pp style="text-align:left"bJob Shift:/b/pDaysp style="text-align:inherit"/pp style="text-align:left"bSchedule:/b/pFull Timep style="text-align:inherit"/pp style="text-align:left"bShift Hours:/b/p8p style="text-align:inherit"/pp style="text-align:left"bDays of the Week:/b/pMonday - Fridayp style="text-align:inherit"/pp style="text-align:left"bWeekend Requirements:/b/pAs Neededp style="text-align:inherit"/pp style="text-align:left"bBenefits:/b/pYesp style="text-align:inherit"/pp style="text-align:left"bUnions:/b/pNop style="text-align:inherit"/pp style="text-align:left"bPosition Status:/b/pNon-Exemptp style="text-align:inherit"/pp style="text-align:left"bWeekly Hours:/b/p40p style="text-align:inherit"/pp style="text-align:left"bEmployee Status:/b/pLimited Term (Fixed Term)p style="text-align:inherit"/pp style="text-align:left"Sutter Health is an equal opportunity employer spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan class="WKM1"EOE/M/F/Disability/Veterans./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pPay Range is $24.58 to $30.72 / hourp style="text-align:inherit"/pp style="text-align:left"ispanThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. /span ​/i/p