Food Service Retail Order Taker

pDescription/ppnbsp;nbsp;nbsp;nbsp;nbsp;/ppemuFood Service Retail Team Player’s Mission/u/em/ppTake and prepare customer orders as well as expedite orders when assigned. nbsp;nbsp;/ppemuEssential Functions/u/em/pp- Present a positive, professional image to every customer, whether in person or over the phone./pp- Greet every customer who walks up to the counter./pp- Accurately take orders in a friendly, helpful manner, whether in person or over the phone (for pick-up orders only)./pp- Promote Prasek’s menu items and specials through suggestive selling./pp- Answer the phone within two (2) rings and follow Prasek’s phone procedures./pp- Maintain adequate inventory of counter and drink station supplies and condiments and use proper rotation procedures when stocking condiments and supplies./pp- Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have and notify the Food Service Manager/Executive Chef or Team Leader/Supervisor on duty./pp- Know the menu so you are able to help customers with their order./pp- Assist any team member, including Kitchen staff, when needed./pp- Ensure the service counter is prepared to serve customers./ppo Perform tasks listed on the Opening and Closing Checklists to properly prepare the service area./ppo Restock trays, beepers, BBQ Sauce, condiments, utensils and other items for order preparation and ongoing as needed./pp- Ensure each customer order is correct and complete with condiments. according to the Prasek’s recipes and quality standards (appearance, temperature, consistency, portioning)./pp- Properly warm, cool and store food as directed by Prasek’s recipes and quality standards./pp- Follow all guidelines for storing and rotating products./pp- Properly use POS terminal to accurately enter customer orders./pp- Properly activate beepers for each customer order ensuring that it corresponds to the customer’s order number./pp- Maintain food-handler’s certification./pp- Practice good personal hygiene and sanitation procedures./pp- Maintain cleanliness and sanitation standards in all areas of the Big H Grill (food preparation, storage and assembly)./ppo Perform all cleaning and maintenance functions required to maintain a clean and safe service counter area and kitchen./pp- Perform closing and cleaning procedures as indicated on the Opening/Closing Checklist.nbsp;/pp- Ensure that all equipment (e.g., beepers, trays, POS terminal) and utensils are properly cleaned, sanitized and stored./pp- Perform all job duties in a safe manner./pp- Notify the Food Service Manager or team leader on duty of any unsafe conditions or safety violations./pp- Operate equipment according to proper procedures and notify manager of needed equipment repairs./pp- Abide by all company policies and procedures as detailed in the Prasek’s Team Member Handbook and Operating Manuals./ppbr//ppbr//pp#ZR/ppbr//ppbr//ppRequirements/ppnbsp;nbsp;/ppemuEssential Functions/u/em/pp- Present a positive, professional image to every customer, whether in person or over the phone./pp- Greet every customer who walks up to the counter./pp- Accurately take orders in a friendly, helpful manner, whether in person or over the phone (for pick-up orders only)./pp- Promote Prasek’s menu items and specials through suggestive selling./pp- Answer the phone within two (2) rings and follow Prasek’s phone procedures./pp- Maintain adequate inventory of counter and drink station supplies and condiments and use proper rotation procedures when stocking condiments and supplies./pp- Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have and notify the Food Service Manager/Executive Chef or Team Leader/Supervisor on duty./pp- Know the menu so you are able to help customers with their order./pp- Assist any team member, including Kitchen staff, when needed./pp- Ensure the service counter is prepared to serve customers./ppo Perform tasks listed on the Opening and Closing Checklists to properly prepare the service area./ppo Restock trays, beepers, BBQ Sauce, condiments, utensils and other items for order preparation and ongoing as needed./pp- Ensure each customer order is correct and complete with condiments. according to the Prasek’s recipes and quality standards (appearance, temperature, consistency, portioning)./pp- Properly warm, cool and store food as directed by Prasek’s recipes and quality standards./pp- Follow all guidelines for storing and rotating products./pp- Properly use POS terminal to accurately enter customer orders./pp- Properly activate beepers for each customer order ensuring that it corresponds to the customer’s order number./pp- Maintain food-handler’s certification./pp- Practice good personal hygiene and sanitation procedures./pp- Maintain cleanliness and sanitation standards in all areas of the Big H Grill (food preparation, storage and assembly)./ppo Perform all cleaning and maintenance functions required to maintain a clean and safe service counter area and kitchen./pp- Perform closing and cleaning procedures as indicated on the Opening/Closing Checklist.nbsp;/pp- Ensure that all equipment (e.g., beepers, trays, POS terminal) and utensils are properly cleaned, sanitized and stored./pp- Perform all job duties in a safe manner./pp- Notify the Food Service Manager or team leader on duty of any unsafe conditions or safety violations./pp- Operate equipment according to proper procedures and notify manager of needed equipment repairs./pp- Abide by all company policies and procedures as detailed in the Prasek’s Team Member Handbook and Operating Manuals./p