Customer Returns and Shipping Associate

pstrongShipping Associates/strong provide exceptional customer service and have our customers’ needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided./p pAfter applying, you may have the opportunity to schedule an in-person interview within minutes./p pstrongGet great perks./strong/p ul liFlexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program/li liAssociate discounts on in-store and online merchandise, services and warranty plans/li liDiscounts at hundreds of retailers, restaurants and more/li li401(k) plan with a company match/li liDental and vision insurance, full-time eligible for medical coveragenbsp;/li liAnd many more benefitsnbsp;/li liCompensation based on qualifications and experience/li /ul pstrongHelp both your customer and your store win./strong/p ul liConduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers/li liProvide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service.nbsp;/li liEngage in and identify customer needs for shipping and explain different shipping optionsnbsp;/li liMaintain the Shipping area to ensure efficient processing and storage of packagesnbsp;/li liEnsure supplies required to process Ship and Returns are in stocknbsp;/li liProvide exceptional customer service to create a positive, inviting environment for customersnbsp;/li liUnderstand and use basic selling skills to engage and present solutionsnbsp;/li liBe flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)nbsp;/li /ul pstrongEssential skills and experience:/strong/p ul liAble to work a flexible schedule based on the store’s needs/li liMust be able to engage with customers and understand their needs to drive additional sales/li liAbility to lift/push/move materials up to the 100-pound range/li liStrong attention to detail, organization, ability to multi-task and manage prioritiesnbsp;/li liAbility to collaborate and work cooperatively in a high paced and sometimes stressful environment/li liManage conflict in a reasonable, nonconfrontational and cooperative manner/li liAbility to act with honesty and integrity regarding customer and business information/li /ul pStaples does not sponsor applicants for work visas for this position./ph2Company/h2divdiv The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning. /div div pWant to learn more about Staples Stores? Visit ba href="https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/StaplesRetail" target="_blank"RetailCareers.Staples.com/a/b for information and to learn about our career opportunities./p div pa href="https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/StaplesRetail/pages/8002" target="_blank"Click here to learn more about the employee benefits, programs and perks offered at Staples!/anbsp;/p div div iStaples is an Equal Opportunity Employer.nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.nbsp;nbsp;/i /div div ibr//i /div div iStaples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information./i /div /div div pspan style="box-sizing: border-box;"span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations./span/span/p /div div pspan style="box-sizing: border-box;"span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability./span/span/p /div /div /div/div