Café Attendant - Embassy Suites

p style="text-align:center;"img alt="" height="98" src="https://assets.jazz.co/customers/customer_20141223193601_EPITO43CVMXIEG0Y/layout/20220314145106-image-20220314105104-1.png" width="98"/ppimg alt="" height="1" src="https://assets.jazz.co/customers/customer_20141223193601_EPITO43CVMXIEG0Y/layout/20230322201403-image-20230322161402-38.gif" width="1"#8203;bEmbassy Suites Grand Rapids Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement.#160; Come and enjoy a fun filled career in the Hospitality Industry!/b/pp/ppb* Caf#233; Attendant#160;Shifts: First and Second, must have weekend availability#160;/b/ppstrong* Caf#233; Attendant#160;Wage: Starting wage $14/hour + tips/strong/ppstrong* Barista experience a plus/strong/ppb* Caf#233; Attendant#160;Position can#160;be used#160;as a upaid/u#160;internship/b/ppbCaf#233; Attendant#160;Benefits Include:/b/pulliEarned Paid Time Off for ALL Team Members/liliInsurance (health, vision, dental, life) for full time Team Members/liliAdvancement opportunities/lili100% paid maternity/paternity or adoption#160;leave for those who qualify for FMLA/liliHotel and restaurant discounts/liliFlexible schedules (dependent on position)/lili8 hours of paid volunteer time per year (must be accredited)/liliEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to financial and elder care consultations)/li/ulpstrongCaf#233; Attendant#160;Position Summary:/strong/ppThe Caf#233; Attendant is responsible for the preparation and service of Whitewater Caf#233; food and beverage items, as well as for the cleanliness of the Caf#233; according to local health department, Suburban Inns#8217;, and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied./ppstrongCaf#233; Attendant#160;Essential Functions:/strong/pulliReport to work in professionally appropriate attire, presented neat and clean/liliGreet all guests in a friendly, positive manner.#160; Ask questions of guests and make personal connections to make them feel they are welcome and valued/liliAnticipate and meet the needs and expectations of our guests, then go one step further/liliInspect section prior to rushes (wipe tables, clean windowsills, clean table bases, wipe chairs, clean floor)/liliHelp maintain the cleanliness of the lobby area/liliObtain orders from guests ensuring accuracy/liliVerify accuracy of the bill, and present to the guest/liliHandle all cash and credit card charges as prescribed by standard operating procedures/liliAdvise supervisor of any complaints as soon as possible, but also follow the One More Step/HEART guidelines by taking charge of the issue and offering solutions/liliComplete assigned shift duties/liliPre-bus tables/ Dishwashing/liliRun food and beverage items and help others when able/liliComplete closing shift work/ Opening shift work/liliMake and serve coffee to Starbuck's#160;Standards/liliPrepare all required items according to make sheets/recipes/liliService items in accordance with established portions and presentation standards/liliNotify the Famp;B Supervisor of expected shortages/liliEnsure that assigned work areas and equipment are clean and sanitary/liliAssist the Famp;B Supervisor in maintaining security and safety of the Caf#233;/liliSet up, maintain, service, and break down Caf#233;/liliRequisition items needed to produce menu items/liliAdhere to local health and safety regulations/liliMaintain any logs required by the health department/liliCover, date, and neatly store all leftover products that are reusable/liliMaintain the highest sanitary standards/liliFollow all Suburban Inns Processes/liliExhibit regular and recurrent attendance records/liliOther duties as requested by management/li/ulpstrongCaf#233; Attendant#160;Uniform and Appearance Guidelines:/strong/ppUniform:#160; Uniform shirt and name tag provided.#160; Suburban Inns approved black slacks#160;and#160;black, close-toed, non-slip shoes are the responsibility of the Team Member./ppAppearance: #160;Visible earrings are allowed in the ears only or#160;must be covered throughout the course of the shift.#160; Hair must be of a natural color and#160;kept well-groomed.#160; This policy will be administered by the position#8217;s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.#160; The Director of Operations has the authority to veto any decision made by the position#8217;s supervisor./pp#8203;/pp style="text-align:center;"img alt="" height="139" src="https://assets.jazz.co/customers/customer_20141223193601_EPITO43CVMXIEG0Y/layout/20220921193653-Inn-Crowd-Banner.png" width="375"/ppimg alt="" height="1" src="https://assets.jazz.co/customers/customer_20141223193601_EPITO43CVMXIEG0Y/layout/20230322201403-image-20230322161402-39.gif" width="1"#8203;/p