Sales Associate - Full Time - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Clarion Store - Clarion, PA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$11.50 - $11.50 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Any/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Retail - Sales/div /div h4Description/h4p style="margin-left:0in; margin-right:0in"span style="font-family:Calibri"strongP/strongstrongUR/strongstrongP/strongstrongOSE:/strong/span/p p style="margin-left:0in; margin-right:0in"span style="font-family:Calibri"To sell merchandise offered by the Goodwill Store to individuals through the use of exceptional customer service, display techniques, knowledge of the quality, characteristics, and merit of the merchandise and approved sales techniques./span/p p style="margin-right:-1px"span style="font-family:Calibri,'sans-serif'"strongESSENTIAL FUNCTIONS:/strong/span/p p style="margin-right:-1px"span style="font-family:Calibri,'sans-serif'"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /span/p ul lispan style="font-family:Calibri,'sans-serif'"Customer Service./span ul style="list-style-type:circle" lispan style="font-family:Calibri,'sans-serif'"Promote a friendly and welcoming environment for all customers at all times./span/li lispan style="font-family:Calibri,'sans-serif'"Project a friendly, positive, and professional demeanor throughout the work day./span/li lispan style="font-family:Calibri,'sans-serif'"Greet all customers as they enter the store in a positive and professional manor./span/li lispan style="font-family:Calibri,'sans-serif'"Treat all customers equally with respect and kindness./span/li lispan style="font-family:Calibri,'sans-serif'"Maintain a positive, team oriented relationship with fellow associates and supervisors./span/li lispan style="font-family:Calibri,'sans-serif'"Actively greet and engage all customers while performing work duties./span/li lispan style="font-family:Calibri,'sans-serif'"Assist customers in determining location and selection of desired merchandise./span/li lispan style="font-family:Calibri,'sans-serif'"Immediately cease all work duties to assist customers./span/li lispan style="font-family:Calibri,'sans-serif'"Answer all phone calls promptly and in a pleasant and professional manner while using the approved script./span/li lispan style="font-family:Calibri,'sans-serif'"Maintain store cleanliness, organization, and sizing in order to promote a pleasant and safe shopping experience for all customers./span/li lispan style="font-family:Calibri,'sans-serif'"Actively strive to resolve all customer concerns, complaints and conflicts while maintaining a positive and friendly attitude. Seek supervisor assistance if unable to personally resolve issue./span/li lispan style="font-family:Calibri,'sans-serif'"Consistently monitor customer checkout times and provide prompt aid to appropriately expedite transactions./span/li lispan style="font-family:Calibri,'sans-serif'"Process friendly, efficient, and accurate cash register transactions while focusing exclusively on the customer./span/li lispan style="font-family:Calibri,'sans-serif'"Count change back to every customer./span/li lispan style="font-family:Calibri,'sans-serif'"Thank every customer for their purchase and their support of the Goodwill Mission/span/li /ul /li lispan style="font-family:Calibri,'sans-serif'"Possess an understanding of and a commitment to the Goodwill Mission./span/li lispan style="font-family:Calibri,'sans-serif'"Demonstrate effective communication of the Goodwill Mission to customers, ether verbally or through Mission related literature or messaging./span/li lispan style="font-family:Calibri,'sans-serif'"Dress appropriately in accordance with Goodwill dress code./span/li lispan style="font-family:Calibri,'sans-serif'"Must be able to work with people of all abilities./span/li lispan style="font-family:Calibri,'sans-serif'"Displays merchandise in the correct manner./span/li lispan style="font-family:Calibri,'sans-serif'"Ability to distinguish colors, in order to assist customers in coordinating merchandise, and to arrange displays./span/li lispan style="font-family:Calibri,'sans-serif'"Make customers aware of reasons to buy items such as; quality, style, usefulness and condition./span/li lispan style="font-family:Calibri,'sans-serif'"Timely and efficient stocking of clothing/wares etc./span/li lispan style="font-family:Calibri,'sans-serif'"Prepares merchandise for proper stock rotation./span/li lispan style="font-family:Calibri,'sans-serif'"Promote safe conditions for all customers and staff and perform proper fire safety procedures./span/li lispan style="font-family:Calibri,'sans-serif'"Promptly report any accidents/incidents and unsafe conditions or actions to a supervisor./span/li lispan style="font-family:Calibri,'sans-serif'"Monitor constantly for any suspicious customer or associate behavior and promptly report any instance of theft to a supervisor./span/li lispan style="font-family:Calibri,'sans-serif'"Assists management with the training of volunteers/trainees./span/li lispan style="font-family:Calibri,'sans-serif'"Assist in loading/unloading of Goodwill truck./span/li lispan style="font-family:Calibri,'sans-serif'"Prepares required daily sales reports./span/li lispan style="font-family:Calibri,'sans-serif'"Makes daily bank deposits./span/li lispan style="font-family:Calibri,'sans-serif'"Must be able to stand for long periods of time, use hands to finger, handle, or feel; reach with hands and arms; push or pull.nbsp; /span/li lispan style="font-family:Calibri,'sans-serif'"Must be able to occasionally sit, kneel, stoop, throw, turn and twist body.nbsp; /span/li lispan style="font-family:Calibri,'sans-serif'"Must be able to regularly lift up to 25 pounds and occasionally lift and/or move up to 50 pounds./span/li lispan style="font-family:Calibri,'sans-serif'"Cross train in other areas as needed./span/li lispan style="font-family:Calibri,'sans-serif'"Other related duties as directed by the Store Manager/Assistant Manager./span/li /ul p style="margin-right:-1px"nbsp;/p p style="margin-right:-1px"span style="font-family:Calibri,'sans-serif'"strongDUTIES AND RESPONSIBILITIES:/strong/span/p p style="margin-right:-1px"nbsp;/p ul lispan style="font-family:Calibri,'sans-serif'"Follows the policies and procedures and special instructions set down by the President and C.E.O. of Goodwill Industries, Vice President of Retail Operations, Senior Sales Manager and Store Manager/Assistant Manager./span/li lispan style="font-family:Calibri,'sans-serif'"Investigates and reports unsatisfactory conditions in the store to the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Director of Retail Operations and/or Vice President of Retail Operations. Being sure to follow the chain of command./span/li lispan style="font-family:Calibri,'sans-serif'"Reports customer complaints to the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Director of Retail Operations and/or Vice President of Retail Operations. nbsp;Being sure to follow the chain of command./span/li /ul p style="margin-right:-1px"nbsp;/p p style="margin-right:-1px"span style="font-family:Calibri,'sans-serif'"strongRELATIONS:/strong/span/p p style="margin-right:-1px"nbsp;/p ul lispan style="font-family:Calibri,'sans-serif'"Works under the direct supervision of the Store Manager/Assistant Manager andnbsp; also works under the direct and/or indirect supervision of the Senior Sales Manager, Director of Retail Operations, Vice President of Retail Operations and nbsp;President and C.E.O. of Goodwill Industries./span/li lispan style="font-family:Calibri,'sans-serif'"Assists Store Manager/Assistant Manager in directing and instructing helper/trainees to sell and display merchandise, and to perform normal duties of a Goodwill Industries Sales Clerk./span/li lispan style="font-family:Calibri,'sans-serif'"uW/uuith the Sales Management Department: /unbsp;Follows instructions, both verbal and written and seeks guidance when needed. Keeps Store Manager/Assistant Manager informed of significant events and trends concerning the Sales Clerkrsquo;s job activities./span/li lispan style="font-family:Calibri,'sans-serif'"uW/uuith the Store Manager:/u nbsp;Follows instructions, both verbal and written. Keeps Store Manager/Assistant Manager informed about any problems and suggestions concerning the store. Keeps Store Manager/Assistant Manager informed about events and trends concerning the Sales Clerkrsquo;s job activities and also assists the Store Manager/Assistant Manager in all aspects of operating the Goodwill Store properly./span/li lispan style="font-family:Calibri,'sans-serif'"uW/uuith Helper/Trainee:/u nbsp;Stresses the importance of proper conduct and appearance when exposed to the public and seeks ways to improve their work proficiency. Will stress to the helper/trainee the importance of neatness, accuracy, and self-discipline.nbsp; Will guide the helper/trainee to conduct themselves in a manner in which will produce positive public opinion./span/li lispan style="font-family:Calibri,'sans-serif'"uW/uuith the General Public:/u nbsp;Is responsive to customer interests and reactions such as complaints and suggestions received and takes corrective action promptly and decisively. Is particularly careful of public opinion and the manner in which the conduct of helper/trainee and the appearance and the operation of the store affect such opinions./span/li /ul p style="margin-right:346px; text-align:justify"nbsp;/p p style="margin-right:346px; text-align:justify"span style="font-family:Calibri,'sans-serif'"strongS/strongstrongTANDARDS FOR MEASURING PERFORMANCE:/strong/span/p p style="margin-right:346px; text-align:justify"nbsp;/p ul lispan style="font-family:Calibri,'sans-serif'"Degree to which standards of customer service are achieved./span/li lispan style="font-family:Calibri,'sans-serif'"The manner in which the individual performs the duties of a Goodwill Sales Associate./span/li lispan style="font-family:Calibri,'sans-serif'"Sales achievements on a daily and weekly basis./span/li lispan style="font-family:Calibri,'sans-serif'"The understanding of and commitment to the Goodwill Mission./span/li lispan style="font-family:Calibri,'sans-serif'"The level and awareness of the needs and the problems of the store and the ability to communicate those factors to the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Vice President of Retail Operations./span/li lispan style="font-family:Calibri,'sans-serif'"The ability to meet deadlines./span/li lispan style="font-family:Calibri,'sans-serif'"The manner in which the individual responds to special requests of the Store Manager/Assistant Manager and/or Senior Sales Manager and/or Vice President of Retail Operations nbsp;and/or President and C.E.O. of Goodwill Industries./span/li lispan style="font-family:Calibri,'sans-serif'"The level of self-motivation and enthusiasm demonstrated by the Sales Associate./span/li lispan style="font-family:Calibri,'sans-serif'"The manner in which the individual reflects his/her overall personal appearance both in following of the Goodwill dress code and personal hygiene./span/li lispan style="font-family:Calibri,'sans-serif'"Degree to which standards are reached./span/li lispan style="font-family:Calibri,'sans-serif'"Degree to which respect and confidence of co-workers is established./span/li lispan style="font-family:Calibri,'sans-serif'"Quality, quantity, and timeliness in the performance of assigned tasks./span/li lispan style="font-family:Calibri,'sans-serif'"The manner in which onersquo;s conduct reflects the high standards of morals and integrity expected of all Goodwill associates./span/li lispan style="font-family:Calibri,'sans-serif'"Ability to meet deadlines and respond to special requests and the desires of management./span/li /ul p style="margin-left:24px; margin-right:17px; text-align:justify"nbsp;/p p style="margin-left:24px; margin-right:17px; text-align:justify"span style="font-family:Calibri,'sans-serif'"The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job./span/p pnbsp;/p pspan style="font-family:Calibri,'sans-serif'"Benefits after 90 days include: nbsp;agency paid life insurance and vision insurance, vacation, sick, holidays, and eligible to participate in group health and dental programs with biweekly co-pay. EOE/span/p pnbsp;/p h4Qualifications/h4brp style="margin-left:0in; margin-right:0in"span style="font-family:Calibri"strongQUALIFICATIONS:/strong/span/p ul lispan style="font-family:Calibri"High school graduate or equivalent preferred, but on-the-job training is provided./span/li lispan style="font-family:Calibri"Must possess and consistently demonstrate the ability and willingness to utilize excellent customer service skills. /span/li lispan style="font-family:Calibri"Must have good work habits such as acceptable attitude and punctuality and must respond appropriately to supervision. /span/li lispan style="font-family:Calibri"The understanding of how to approach a customer, ability to demonstrate merchandise to shoppers, basic knowledge of fashion, style, color, quality and the use of accessories. /span/li lispan style="font-family:Calibri"Also the basic knowledge of household goods, merit, purpose, awareness of the community and the buying habits of residents. /span/li lispan style="font-family:Calibri"Must be able to adapt to a potential high volume/high stress situation. /span/li lispan style="font-family:Calibri"Must possess adequate physical endurance to work at industrial standards and must be able to lift up to 25lbs unassisted, 50lbs assisted./span/li /ul