Community Assistant - Part-time

divdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"nbsp;link href="https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css" rel="stylesheet" type="text/css"div class="fr-view"divlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"nbsp;link href="https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css" rel="stylesheet" type="text/css"div class="fr-view"divlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"pspan style="color: black; font-family: tahoma, sans-serif;"strongspan style="font-size: 16px;"Job Title/span/strongspan style="font-size: 16px;": Community Assistant/span/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongReports To/strong: Assistant General Managerstrongnbsp;/strong/span/ppspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongCompensation:/strongnbsp;$15.00 per hour. span style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: rgb(0, 0, 0);"This position is only eligible for sick leave benefits/span/span/span/ppspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongLocation:/strong Walker Avenue Apartments at University of Maryland of Baltimore County/span/ppspan style="font-family: tahoma, sans-serif;"span id="isPasted" style="color: black; font-size: 16px;"strongFLSA Status/strong: Non-Exempt/spanspan style="font-size: 16px;"nbsp;/span/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongSummary:/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"The Community Assistant reports directly to the Assistant General Manager and accepts instructions from the Licensing Coordinator and Administrative Assistant. Overall responsibilities include contributing to a high-quality living experience for our Walker Avenue Apartments (ldquo;Walkerrdquo;) residents by complementing the academic goals and personal growth of the students via excellent customer service and responsiveness./spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongEssential Duties and Responsibilities:/strong/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemPerformance Development/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Attend all CA training sessions and weekly meetingsnbsp;/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Attend individual meetings with supervisor as requested/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Utilize resources that enhance the personal, team, and residential developmentnbsp;/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Submit performance self-appraisal/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemFoster and promote a sense of community and responsibility/em/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongemnbsp;/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Develop and maintain a positive working relationship with residents, visitors, Management Office staff, Residential Life staff, and University staff./span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Regularly clarify University Code of Conduct, Residential Lifersquo;s Rights and Responsibilities Guide, Walker License, and Walker Rules and Regulations, policies (including payment collection), and procedures to all residents./span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Encourage residents to take responsibility for their individual account and what happens in their community.nbsp;/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Actively promote Walker to prospective residents in order to support occupancy goals/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemObserve, assess, and appropriately identify the needs of residents/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Utilize appropriate communication and listening skills to maximize the effectiveness of outreach efforts/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Act as a referral agent for students desiring or needing professional assistance/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Be knowledgeable about campus resourcesnbsp;/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Maintain confidentiality/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Be familiar with apartment policy and guidelines of the conditions of the complex/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Work with their supervisor on coordinating Walker Avenue Apartments events/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Support Capstone on Campus Management activities/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemDemonstrate appreciation for and compliance with Residential Life Principles and Student Affairs Philosophies/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Residential Life Principlesnbsp;/spannbsp;ul style="font-family: initial; font-size: initial;"li dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"stronginsCreate/ins/strong a Just and Supportive Community/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"stronginsSeek/ins/strong to Understand and Honor Others/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"stronginsFoster/ins/strong a Community of Learning/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"stronginsEngage/ins/strong in the UMBC Experience/spannbsp;/li/ul/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Maintain and emphasize the importance of an academic environment in the community./spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"As a representative of the Management Office, behavior must be exemplary and within the acceptable parameters described by the License Rules and Regulations, UMBCrsquo;s Code of Student Conduct, and Residential Lifersquo;s emRights and Responsibilities Guidenbsp;/em(students placed on probation by the University and/or Residential Life will be terminated)./spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemAdministrative Responsibilities/em/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongemnbsp;/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Perform all shift responsibilities, including but not limited to:/spanul style="font-family: initial; font-size: initial;"li dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Perform receptionist dutiesnbsp;/span span style="color: black;"(interpersonal, telephone)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Conduct key audits (for lockout keys, unreturned keys, etc)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Forward voicemail and/or email communications to the appropriate staff member/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Receive and distribute packages to residents (utilizing notice and sign-out methods)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Receive rental payments (using designated methods)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Observe closing instructions at end of shifts/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Assist with license signing processes (and related documentation)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Submit work orders via the Resident Portal/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Instruct residents on how to utilize the Resident Portal/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Maintain and utilize company provided payroll software to clock-in at the beginning of shifts and clock-out at end of shifts/spannbsp;/li/ul/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Be present for Check- in(s) at the beginnings of license periods (June, August, January) and perform related duties accordingly/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Ensure that necessary forms and reports are completed accurately and submitted on time/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Perform any additional functions as assigned by their supervisor/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemTime Commitment/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Participate in all staff meetingsnbsp;/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Evening and weekend shifts are required; weekday 9:00-5:00pm shifts are not guaranteednbsp;/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Attend all shifts as scheduled, or arrange for a reliable shift replacement/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Hours are available during Thanksgiving, Winter, and Spring Breaks/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemSpecial Projects/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Filing of resident files (past and present)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Filing of invoices/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Correspondences (collating letters, stuffing envelopes, labeling envelopes); delivery in person or via the campus mailbox/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Posting of fliers and signage/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Room inspections during lsquo;turnrsquo; periods/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Other initiatives as needs are identified/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemCommunity Safety/em/strong/span/pulli dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Report unusual activity to UMBC Campus Police/span/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Contact the RA on duty if a student requests tonbsp;/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Understand how to interpret the Professional Duty schedule for Walker and whom to contact/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Observe and report safety concerns to the appropriate resource/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Closely monitor office key(s) and never loan keys to anyone/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Prevent non-employee access beyond the reception desk unless escorted by a professional staff member/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Always secure identification and/or payments/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Always ensure the electronic key box is closed (never give out access code)/spannbsp;/lili dir="auto" style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"For unexpected weather closings, may be asked to work during business hours to support operations/spannbsp;/li/ulpspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemCompensation/em/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongemnbsp;/em/strong/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"Hourly wage is $15.00 per hour Number of hours worked per week is determined by supervisor, and may fluctuate according to needs of the site (i.e. openings, closings, #39;turn#39; periods, license signing, etc)./spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemDress Code/em/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"strongemnbsp;/em/strong/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"Attire appropriate to an office setting or staff uniform must be worn at all times during work shifts./spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"strongemQualifications/em/strong/spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/ppspan style="color: black; font-family: tahoma, sans-serif; font-size: 16px;"To perform this job successfully, an individual must be able to perform each essential task/duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./spanspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/pul class="decimal_type" id="isPasted" style="list-style-type: disc;margin-left:undefined;"li style="font-family: tahoma, sans-serif; font-size: 16px;"High school diploma./lili style="font-family: tahoma, sans-serif; font-size: 16px;"Enrolled as a current University of Maryland Baltimore County student in good academic standing at the time of application and throughout employment term. nbsp;/lili style="font-family: tahoma, sans-serif; font-size: 16px;"Ability to lift up to 30lbs and navigate up and down stairs./lili style="font-family: tahoma, sans-serif; font-size: 16px;"Demonstrate proficiency in verbal communication./lili style="font-family: tahoma, sans-serif; font-size: 16px;"Possess strong customer service skills./lili style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Be comfortable working in Excel, Microsoft Word, and other office programs as necessary./spannbsp;/lili style="font-family: tahoma, sans-serif; font-size: 16px;"span style="color: black;"Professional and courteous in dealing with residents.nbsp;/spannbsp;/li/ulp id="isPasted" style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style="font-family: tahoma, sans-serif; color: black; font-size: 16px;"The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style="font-family: tahoma, sans-serif; color: black; font-size: 16px;"The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:"Calibri",sans-serif;text-align:justify;background:white;'span style="font-family: tahoma, sans-serif; font-size: 16px;"br/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style="font-family: tahoma, sans-serif; color: black; font-size: 16px;"While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style="font-family: tahoma, sans-serif; font-size: 16px;"br/span/pp id="isPasted" style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style="font-family: tahoma, sans-serif; color: black; font-size: 16px;"If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website.nbsp;We will make every effort to respond to your request for assistance as soon as possible./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:"Calibri",sans-serif;background:white;'span style="font-family: tahoma, sans-serif; color: black; font-size: 16px;"To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law./span/ppspan style="font-family: tahoma, sans-serif; font-size: 16px;"nbsp;/span/p/div/div/div/div/div/div