Customer Service Representative

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp; Jackson, MI/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$13.50 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Part Time/div /div h4Description/h4pWe are seeking a strongCustomer Service Representative/strong to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!br /  /p pstrongWhy you should join Planet Fitness: /strong/p ul liGreat growth opportunities - we are a dynamic and growing company/li liSet Schedule/li liMedical, Dental and Vision insurance benefits (available to eligible employees)/li liEmployee Referral Bonus Program/li liThis position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. /li liFREE Black Card Membership/li li401(k) with generous employer match/li liProfit sharing program!/li liA sparkling clean work environment (where we all pitch in to keep the club pristine!)/li liContribute to changing people's lives every day by helping us create a healthier Planet/li liWork hard play hard with an amazing group of talented, dynamic team members/li liEmployee Assistance Program (EAP)/li /ul pstrongSome of your responsibilities will include:/strong/p ul liThe customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!/li liAnswer phones in a friendly manner and assist callers with a variety of questions./li liThe customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests./li liRespond to member questions and concerns in a timely and professional manner./li liRegular cleaning of entire facility, bathrooms, equipment, front desk area and amenities./li /ulh4Qualifications/h4brpstrongQualifications and Physical Demands:/strong/p ul liMust be 18 years of age or older./li liPunctuality and reliability is a must./li liCustomer service experience preferred./li liContinual standing and walking during your shift./li liContinual talking to members and potential members in person and on the phone during your shift./li liMust be able to lift 45 pounds./li /ul pstrongWhat It Means to Join the Planet Fitness Team: /strong/p ul liIt means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania./li liIt means being part of a company that cares about improving the health and well-being of our communities. /li liIt means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong. /li liIt means encouraging professional growth and development. /li liIt means creating a positive impact in our local communities through philanthropic initiatives. /li liIt means being part of a brand of which you can be proud!/li /ul pEqual Opportunity Employer/p