Front Desk Receptionist

1. Responsibilities:

Key Responsibilities:

·       Greeting and check in clients with a warm, professional demeanor

·       Answer phone calls, texts, and emails in a timely and courteous manner

·       Schedule and confirm appointments using our booking system

·       Handle intake forms, patient records, and ensure HIPAA compliance

·       Collect payments and process transactions

·       Keep the front desk and waiting area clean and organized

·       Be able to make marketing materials such as social networking photos and videos, would be plus.

Family Medicine Duties:

• Take and record vital signs and medical histories and prepare documents before appointments.
• Perform specimen collection and label them
• Manage patient records and follow up on labs or referrals

·        Documentation in our EHR system: obtain patient consents, document visit, including medical/health history, chief complaint, charting procedure with all units and syringes used, and recommendations for next visit.

Med Spa Duties:

• Prepare patients for aesthetic procedures (e.g., facials, laser, microneedling), and prepare treatment rooms with necessary equipment and supplies.
• Clean the treatment room after procedures.
• Recording photos and video during procedures.

2. Qualifications:

• Certified Medical Assistant (CMA, RMA, or equivalent) preferred
• Experience in both clinical and medical aesthetics settings (a plus)
• Strong communication and customer service skills
• EMR experience (a plus)
• Social Media Marketing (a plus)