Office Assistant/Receptionist (Hybrid)

Do you feel stagnant in your current position? Do you struggle with lack of growth and feel like you can do more?

At Godaelli Health, we are committed to helping individuals in our community live their healthiest lives. At the front desk and behind the scenes, you are a vital heartbeat in a team dedicated to transformative healthcare. We are looking for people who are driven, like to take initiative, and enjoy learning new things. You would enjoy working with a startup practice where you have the opportunity to grow and learn while working with a team that truly recognizes your work.

As an office assistant at Godaelli Health, you'll be able to show your skills in a flexible and comfortable environment. On top of that, you’ll have the option to come into the office or work from home in your pajamas. All while engaging in exciting opportunities to collaborate and bring needed health services to our community.

About Us:

Godaelli Psychiatric and Mental Health Center is private practice of Godaelli Healthcare Services, providing comprehensive mental health services in the state of Virginia and offering medication management and supportive therapy online and in-person. We are seeking a dedicated and efficient office assistant to support our busy psychiatric practice and our Practitioners. The ideal candidate will have experience in medical or psychiatric office settings, exhibit excellent communication skills, demonstrate a compassionate approach to patient interactions and be accessible to the team. This role requires adherence to confidentiality and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities:

• Manage and respond promptly to incoming calls and selected patient emails, ensuring high levels of patient service and confidentiality.
• Schedule, confirm, and reschedule patient appointments, coordinating with the practitioners and patients effectively.
• Respond to selected patient emails within 24 - 48 hours.
• Assist in managing the practitioners’ calendar to optimize patient care and time management.
• Help with administrative tasks such as patient record management, referrals and insurance information collection with attention to detail and accuracy.
• Provide administrative support for practitioners’ reports, letters, and other documentation.
• Facilitate communication between the Practitioners, patients, and other healthcare professionals as required.
• Ensure confidentiality and secure handling of all patient information in compliance with HIPAA regulations and practice policies.
• Assist with patient education and the dissemination of practice-related information under the guidance of the Practitioners.
• Contribute to the improvement of administrative procedures and patient communication strategies.

Qualifications:

• Proven experience as a office assistant, receptionist, administrative assistant, or similar role, preferably in a medical setting.
• Excellent communication skills, both written and verbal, with an emphasis on compassionate patient interaction.
• Strong organizational skills and the ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in using medical practice management software, Microsoft Office
• Suite and electronic health records (EHR).
• Understanding of basic medical terminology and basic private practice operations.
• Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
• Self-motivated with the ability to work independently and as part of a team.

Education:

High school diploma or equivalent required; additional certification or training in

administrative support, medical administration, or related field is a plus.

Job Types: Full-time, Part-time

Salary: $16.22 - $20.00 per hour

Expected hours: 25 – 40 per week

Schedule:

Monday to Friday
Weekends as needed
Education:

High school or equivalent (Preferred)
Experience:

Office management: 1 year (Required)
Language:

Spanish (Preferred)
Shift availability:

Day Shift (Required)
Ability to Commute:

Woodbridge, VA 22192 (Required)
Work Location: Hybrid remote in Woodbridge, VA 22192