Scheduler - Medical Office

JOB TITLE: Scheduler

Psymed Solutions is a busy Psychiatry and Wellness provider with multiple locations. Our goal is to treat the whole patient as we specialize in mental health, wellness and addiction. We are looking for candidates with STRONG customer service and communication skills, be willing to cross train, and work well under pressure.

RESPONSIBILITIES:

• Answers incoming calls, and ensures accuracy of scheduling multiple providers
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Verifies patient insurance benefits and financial responsibility; records on patient account; communicates with patient
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort by accomplishing related results as needed
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients
• Triwest/Tricare scheduling experience
• Communicate effectively with office support staff, Physicians, Nurse Practitioners, and Practice Administrator
• Responsibilities include, but are not limited to the above list

QUALIFICATIONS:

An ideal candidate would have experience with patient scheduling and registration. Requires the ability to answer a high volume of patient calls and direct calls to appropriate staff. Some knowledge of healthcare billing and payer requirements. Candidate would have STRONG customer service skills, be a team player, and be able to complete tasks independently.

Job responsibilities include but are not limited to the above list. Duties are subject to change at the discretion of the Physicians and Practice Administrator as deemed necessary.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care
• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical scheduling: 1 year (Required)
• Phone triage: 1 year (Preferred)
• Psychiatric care: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Fort Worth, TX 76132: Relocate before starting work (Required)

Work Location: In person