Field Operations Support Assistant

We are seeking a detail-oriented and organized Field Operations Support Specialist for our office in North Miami, FL 33181. This full-time position offers a $15/hr pay rate and requires availability on rotating weekends. This is a contract role through December 2025, with strong potential to transition into a permanent role. The ideal candidate will play a crucial role in supporting day-to-day operations and ensuring the efficient functioning of our office in the funeral and cemetery services industry. You will be cross-trained in multiple functions and expected to adapt to a dynamic, service-driven environment.

• Answer and route telephone calls professionally and direct clients to the appropriate counselors
• Receive visitors and assist in providing needed documentation or support
• Process cash payments and enter payment records into internal systems
• Perform accurate and timely data entry
• Track and distribute inventory supplies for counselors
• Conduct account research to ensure all documentation is in place for burial services
• Prepare, edit, and maintain records, reports, and correspondence
• Schedule appointments, coordinate meetings, and assist with event logistics
• Maintain office supplies and coordinate equipment servicing
• Collaborate closely with front desk, admin team, counselors, and managers to ensure workflow efficiency
• Provide compassionate and respectful service to families and clients

• High school diploma or equivalent (additional administrative certification is a plus)
• Previous experience in an administrative, office support, or customer-facing role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to handle sensitive information with confidentiality
• Must be able to adapt to frequent changes and support a variety of administrative tasks
• Must be comfortable with the work schedule, including rotating weekends and select holidays

• Monday to Friday: 8:30 AM – 5:00 PM (30-minute lunch)
• Saturday: 8:00 AM – 4:00 PM (no lunch)
• Sunday: 10:00 AM – 3:00 PM (no lunch)
• Rotating Weekends: You will not work every weekend; shifts rotate among team members
• Holiday Work: Open on all holidays except Thanksgiving, Christmas, and New Year’s Day. All employees are required to work the day before and after these holidays. Mother’s Day is a mandatory workday.

• Business casual attire
• No sandals allowed

• Be part of a reputable and compassionate organization in the funeral and cemetery services industry
• Opportunities for growth, development, and potential permanent hire
• Meaningful work with direct community impact
• Supportive, team-oriented environment
• Comprehensive training provided
• Build valuable skills across multiple administrative functions

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.