Italian Speaking Live Chat Gaming Advisor - Full-time

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for an Italian Speaking Live Chat Gaming Advisor. In this dynamic role, you will connect with Italian gamers through live chat, providing exceptional support and guidance on their gaming inquiries. Your role will be crucial in enhancing the player experience, troubleshooting issues, and cultivating a vibrant gaming community. If you have a passion for gaming, fluency in Italian, and enjoy helping others, we would love to hear from you!

Responsibilities

• Engage with Italian-speaking gamers via live chat, delivering friendly and informative support.
• Address a variety of gaming-related inquiries, including account management and troubleshooting.
• Guide players on game mechanics, updates, and community standards.
• Accurately log interactions and feedback for continuous improvement.
• Collaborate with the gaming team to provide players with the best solutions and gather their insights.
• Encourage a respectful and enjoyable online environment among players.

Requirements

• Fluency in Italian (both spoken and written) is required; knowledge of English is advantageous.
• Excellent communication skills and a strong interest in gaming.
• Prior experience in customer service or live chat support is preferred.
• Strong problem-solving abilities and capacity to handle challenging situations.
• Passion for gaming, with familiarity with popular games and platforms.
• Experience with live chat tools or customer support software is a plus.
• Willingness to work flexible hours, including nights and weekends, to meet gamer availability.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )