German Speaking Technical Support Advisor in Athens Greece - Relocation Package - Full-time

Are you a tech-savvy individual with a passion for helping others? Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a German Speaking Technical Support Advisor, located in the beautiful city of Athens, Greece! This role comes with a fantastic relocation package to assist you in making this transition seamless and enjoyable. In this position, you will be the primary point of contact for our German-speaking customers, providing technical support for our state-of-the-art products and services. Join us in delivering top-notch support while enjoying the vibrant culture and lifestyle Athens has to offer!

Your Responsibilities

• Provide high-quality technical assistance to our German-speaking clientele regarding our cloud solutions or technology products.
• Diagnose and troubleshoot technical issues effectively while ensuring excellent customer satisfaction.
• Educate and assist customers in maximizing the benefits of our products and services.
• Document customer interactions and escalate issues as necessary to maintain service quality.
• Work collaboratively with team members to enhance service processes and share insights.
• Participate in ongoing training sessions to stay informed about product updates and industry trends.

Requirements

• Fluency in German (both spoken and written) is a must.
• Strong technical skills and a knack for problem-solving.
• Prior experience in customer service or technical support is an advantage but not mandatory.
• Exceptional communication skills and a proactive, customer-centric attitude.
• A collaborative team player capable of thriving in a fast-paced environment.
• Readiness to relocate to Athens, Greece, and embrace new experiences and cultures.
• A strong desire for continuous learning and growth within the tech industry!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
• Free Greek Lessons, discounts and other perks