Medical Assistant for Psychiatric ADHD Clinic

Medical Assistant – Winston Center (Full-Time, Weekdays Only | Hybrid or In-Office | Spokane, WA)

Are you a compassionate, detail-oriented individual with a passion for mental health and helping others thrive? Winston Center is seeking a dedicated Medical Assistant to join our collaborative and supportive psychiatric care team.

About Us:
Winston Center is the Northwest's premier specialty clinic for the comprehensive treatment of ADHD and dyslexia across the lifespan. We offer strengths-based, innovative care that honors the unique needs of each patient. Our team includes psychiatrists, nurse practitioners, and physician assistants who work together to support families and individuals in achieving their potential.

About the Role:
In this essential role, you will be the connection point between our psychiatric providers, patients, and pharmacies. You'll help ensure that communication is smooth, timely, and compassionate-so that our providers can focus on delivering excellent care.

Key Responsibilities:

• Serve as a liaison between providers, patients, and pharmacies

• Manage communications via phone and patient portal

• Assist with scheduling, medication refills, and patient document management

• Prepare and submit medication prior authorizations and manage follow-ups

• Coordinate medical records and ensure accurate documentation

• Initiate and track lab orders as directed by providers

• Support the clinical team in maintaining organized, responsive workflows

What We're Looking For:

• Experience as a medical assistant or in a healthcare, psychology, or mental health setting

• Excellent interpersonal skills with a warm, patient-centered approach

• Strong computer skills, especially with Microsoft Office 365

• Ability to handle sensitive information with professionalism and confidentiality

• Experience with insurance verification, pharmacy communication, and electronic medical records (EMR) is highly valued

• Self-motivated, organized, and able to manage multiple tasks independently

Work Location & Schedule:

• Flexible hybrid schedule: In-office and/or part-time remote options available

• Office located in the University District of Spokane, WA, near Gonzaga University and the WSU Health Sciences campus

• Full-time, four-day work week: Monday–Thursday, 7:45 AM–6:15 PM, with intermittent brief coverage on Fridays (~ 2hrs)

Join a team that values empathy, innovation, and impact. If you're ready to make a difference in the lives of patients and families living with ADHD and learning differences, we'd love to meet you.

To Apply:
Please submit your resume and a brief cover letter explaining your interest in the role.