Spanish Speaking Technical Support Advisor

Join our dynamic team at Patrique Mercier Recruitment ES as a Spanish Speaking Technical Support Advisor! This role is perfect for those who are passionate about technology and enjoy providing top-tier support to customers. In this position, you will be the first point of contact for our Spanish-speaking clients, assisting them in resolving technical issues and enhancing their experience with our cutting-edge products and services. If you thrive in a fast-paced environment and want to make a difference in customers' lives, we would love to hear from you.

Your Responsibilities

• Provide expert technical support to Spanish-speaking customers regarding our technology products.
• Effectively diagnose and troubleshoot technical issues to ensure a positive customer experience.
• Educate customers on the features and benefits of our products and services.
• Document all customer interactions and solutions provided for effective follow-up.
• Work collaboratively with colleagues to enhance support processes and share knowledge.
• Participate in ongoing training to stay informed about new products and updates.

Requirements

• Fluency in Spanish (both spoken and written) is required.
• A strong technical background with problem-solving skills.
• Experience in customer service or technical support is advantageous.
• Exceptional communication skills and a customer-oriented approach.
• A team player who can work efficiently in a collaborative environment.
• Adaptable and eager to learn and grow within the technology field.
• Passion for helping others and delivering exceptional support!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks