Customer Service Representative

Walser Automotive Group & Avenica partner together in creating a unique and personalized experience for candidates interested in open positions across the organization.

*Watch to learn more from the team directly about what you can expect next.*

• Location: Baxter, MN
• Compensation: Starts at $16.50/hr starting for entry level positions up to $18/hr based on experience and position.
• Roles include: Parts Counterperson, Salesperson (Customer Specialist), and Detailer
• No prior automotive experience required!

Benefits You'll Love:

• Health, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts, & more!

Responsibilities include:

• Guide customers through the sales process by providing vehicle information, answering questions, and offering solutions tailored to their needs.
• Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
• Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
• Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.

Minimum Qualifications:

• High school diploma or equivalent required
• Have 1+ year of customer service experience
• Are comfortable navigating multiple systems on the computer
• Enjoy working in a fast-paced, customer-facing environment
• Are detail-oriented and organized with strong verbal and written communication skills
• Have a valid driver’s license and acceptable driving record

**Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is required to complete this application.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.