Store Clerk/ Cashier - Feather Hill Express

Job Title: Store Clerk/Cashier

Department: Enterprise

Reports to: Store Manager

FLSA Status: Non-exempt

POSITION SUMMARY

The full-time or part-time Cashier position is a valuable team member of the store operation and is responsible for performing various operational store functions. The cashier is responsible for the checkout procedures at the store and assisting the customer and supporting efficient store operations.

DUTIES and RESPONSIBILITIES in the following but not limited to:

• Processing sales transactions
• Calculating and returning change for cash transactions
• Maintaining adequate change denominations and requesting additional change
• Answering customer questions about products or services and providing recommendations based on customer needs.
• Cross-selling and upselling products
• Reconciling cash drawers and sales receipts
• Reporting issues with equipment
• Collaborating with the team to meet store sales goals.
• Responding to and resolving customer complaints and concerns
• Processing returns and exchanges.
• Maintaining clean and tidy checkout and merchandise areas, mopping the floor, cleaning the restrooms, emptying the trash cans, and performing other cleaning activities.
• Assisting in stocking and rotating merchandise.
• Scanning and bagging items accurately and efficiently
• Staying up to date on merchandise promotions, advertisements, and product information.
• All other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION:

• High school diploma or equivalent required.

EXPERIENCE:

• Computer literacy and experience using point-of-sale (POS) systems.
• Customer service experience with strong interpersonal and communication skills.
• Ability to work both independently and as part of a team.

KNOWLEDGE, SKILLS and ABILITIES:

• Basic math skills and attention to detail.
• Ability to maintain accurate financial records.
• Strong organizational and time management skills; able to handle multiple tasks and meet deadlines.
• Problem-solving and analytical skills to resolve payment discrepancies.
• High level of integrity and ability to maintain confidentiality.
• General understanding of industry regulations and compliance expectations.