Swedish Speaking Partner Support Consultant - Full-time

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Swedish Speaking Partner Support Consultant. In this role, you will be central in providing outstanding support to our partners in Swedish-speaking regions. Your fluency in Swedish and your commitment to partner satisfaction will be essential in cultivating strong relationships and ensuring that our partners have the necessary resources and assistance to thrive. If you are enthusiastic about partner support and proficient in Swedish, we welcome you to join our dynamic team!

Responsibilities

• Act as the primary contact for Swedish-speaking partners, addressing their inquiries and support needs promptly.
• Offer expert guidance on product features and integration to ensure optimal partner engagement.
• Collaborate with partners to help troubleshoot issues and provide effective solutions.
• Thoroughly document all partner interactions and resolutions within the support system.
• Monitor and analyze trends in partner feedback to enhance service delivery.
• Work with internal teams to develop and update training materials and support resources for partners.

Requirements

• Fluency in Swedish (both written and spoken) is required.
• Experience in customer service or partner support roles is highly desirable.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities to effectively address partner challenges.
• Able to work independently and collaboratively within a team environment.
• Familiarity with CRM systems and support software is a plus.
• A proactive attitude and dedication to fostering partner success are essential.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )