Swedish Speaking E-commerce Support Specialist
Estimated Pay | $18 per hour |
---|---|
Hours | Full-time |
Location | Athens, Attica Guysville, Ohio |
About this job
Patrique Mercier Recruitment is excited to offer a position for a Swedish Speaking E-commerce Support Specialist. This role is tailored for a dedicated individual who is fluent in Swedish and passionate about providing exceptional customer service in the vibrant e-commerce sector. You will be a crucial point of contact for our Swedish-speaking customers, addressing their inquiries, resolving issues, and enhancing their shopping experiences. If you are eager to make a difference in the lives of customers and have a strong interest in e-commerce, we invite you to apply!
Responsibilities
- Provide outstanding customer support to Swedish-speaking clients via email, phone, and chat, focusing on e-commerce inquiries.
- Assist customers with order tracking, product inquiries, and payment-related issues.
- Effectively manage customer complaints and ensure timely resolutions.
- Educate customers about product offerings, promotions, and the overall shopping experience.
- Document customer interactions and feedback accurately to aid in quality improvement.
- Collaborate with various teams to resolve complex customer concerns efficiently.
Requirements
- Fluency in Swedish (both spoken and written) is essential; knowledge of English is a plus.
- Prior experience in e-commerce or customer service roles is highly desirable.
- Excellent communication and interpersonal skills.
- Understanding of e-commerce platforms and customer service operations is advantageous.
- Strong analytical and problem-solving capabilities.
- A proactive attitude with the ability to adapt in a fast-paced environment.
- Familiarity with customer support software or CRM systems is beneficial.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1147205134 Posted: 2025-08-29 Job Title: Swedish Speak