Team Member/Shift Lead

Job Purpose

Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.

Duties and Responsibilities

Ethics and Values

· Fosters an environment of Team Work

· Rings up orders and handles payment

Guest Focus

· Is responsible for product and Guest Service experience

· Greets and engages with the Guest to provide a friendly experience

· Ensures our Guests’ purposes are met when smoothies are ordered

· Blends smoothie according to the recipe ticket for a consistent taste

Interpersonal Savvy

· Is able to concisely communicate details about Smoothie King products and information to all Guests

· Communicates with fellow Team Members and Managers in a positive manner

Patience

· Is eager to help Guests make a selection when Guests express difficulty with ordering or selecting a smoothie

· Remains calm with fellow Team Members and Guests during high volume times

Perseverance

· Completes daily checklist duties

· Is open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)

· Approaches tasks with a positive attitude

Time Management

· Shows up on time for work

· Balances personal life without interference to their work schedule

Essential Job Functions

· Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products, and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, trains and spices without posing a direct threat to personal health and safety

· Ability to follow procedures and willingness to comply with dress code requirements

· Ability to keep the store clean and follow food safety regulations

· Ability to operate a blender and POS cashier system

· Ability to move boxes/cases of food and protein powders

· Ability to position self to bend, reach and scoop through assigned shift