Manager Web Services

Yes

8:00 AM - 5:00 PM M-F

TSU203500

Manager Web Services

N/A

This position provides leadership and coordination for the University Web and UX resources. While serving as a member of the Office of Information Technology’s (OIT) leadership team, this position will be in involved in the development and implementation of a variety of institutional strategic, tactical, communication, and other plans, projects, and initiatives. This position is responsible for directing the activities of the OIT UX team and ensuring the delivery of consistent and superior UX services. The Manager – Web Services is responsible ion leading the development and maintenance of the university’s Web site and Sub-sites, ensure delivery of high-quality web-based user experiences and innovative application interfaces that support and meet the needs of the university’s web services. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.

• Responsible for leading initiatives that designs, simplifies, enhances, and supports UX / Web Services
• Work closely with the other IT Service Leaders to collaboratively define, deliver, and support the university.
• Responsible for the successful execution of various projects, strategies, roadmaps, and service restoration efforts associated with delivering UX / Web Services
• Serves as Web Manager to TSU Website & Sub-sites (http://www.tsu.edu) with regard to use of the content management system (Modern Campus CMS, WordPress, HTML, JavaScript and Database), web related service request management and consultations. Conducts CMS training as needed for the Marketing Coordinator and Content Managers. Design and management Web Form (Gravity forms and CoffeeCup) and front desk kiosk design and management to ensure university’s online form flexibility.
• Performs administrator roles, account, navigation, template management and Web accessibility, broken link management. Analyzes website traffic and user engagement metrics via the CMS, Google Analytics, and other tools. Utilizes Search Engine Optimization (SEO) strategies to maximize TSU’s online presence.
• New website development: design/develop applicable user flows, User-Interface (UI) wireframes, storyboards and other artifacts as needed. Oversee user research, usability testing, and design testing for projects.
• Manages Mobile App Content Management (MyTSUApp) – Unified including crate a new app and update the content.
• Performs Live Streaming/Event Recording and management the webpage related along with video contents; Board of Regents meeting, Spring/Winter Commencement, and other events.
• Performs other job-related duties as assigned.

1.0

$74,879.81-$95,471.75

Bachelor’s degree in Computer Science or related field is preferred.
Higher Education background will be extremely beneficial

N/A

Knowledge of:

• Policies, procedures, and practices.
• Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations.
• This position should be categorized as not only an organizational leadership role, but also as a thought leader providing leadership to IT and non-IT departments through guidance.
• Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level.
• Microsoft Office Professional or similar applications.

• Detail oriented.
• Effective customer service.
• Problem-solving and decision-making.
• Multitasking and time management.
• Both verbal and written communication.

• Prepare detailed reports.
• Use job-related software and systems.
• Communicate effectively.

Seven (7) years of job-related hands-on support experience.
Experience utilizing Modern Campus

• Routine office environment.
• Sitting or standing in one location much of the time.
• Some stooping, lifting, or carrying objects light weight may be required.
• Use of video display terminal.

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

08/15/2025

No

Open to all applicants.