Splish Splash Cabana Server - Part-time

pOur story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide./pp/ppWhile each brand offers something unique, all are united by a shared purpose: iBringing Families Closer Together by Creating Memories Worth Repeating®/i. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality./pp/ppAs an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. /pCabana Servers are responsible for waiting on private cabana customers, while providing excellent customer service and courteous, friendly guest interactions. The ideal candidate for this role will possess a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bWe are currently looking for a:/b/pp style="text-align:inherit"b  /b/pSplish Splash Cabana Serverp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bRoles amp; Responsibilities:/b/pp style="text-align:inherit"b  /b/pul/ulullih3Greet guests in a friendly and professional manner and escort them to their cabana/h3/lilih3Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies/h3/lilih3Maintain professional appearance and adhere to uniform standards/h3/lilih3Be pleasant and conversant with guests and provide general park knowledge, as needed/h3/lilih3Present menus to guests and promote specials and/or specialty house drinks/h3/lilih3Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages/h3/lilih3Accurately take food and drink orders for cabana guests and/or explain how to mobile order/h3/lilih3Serve cabana guests in a timely, friendly, and courteous manner/h3/lilih3Periodically check on guests to ensure all needs and expectations are being met/h3/lilih3Continuously monitor guests for potential intoxication and determine when alcohol service should cease/h3/lilih3Assist bartenders with drink preparation, when needed/h3/lilih3Adhere to all bar related safety training protocols/h3/lilih3Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions/h3/lilih3Sanitize and clean cabana areas, tables, and surrounding bar areas to ensure cabanas remain presentable to guests/h3/lilih3Execute nightly closing procedures, including the cleaning of cabanas, tables, chairs, refrigerators and surrounding areas/h3/lilih3Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities/h3/lilih3All other duties assigned by leadership/h3/lilih3Pay Rate: $17 / hr./h3/li/ulp/ph3bEducation and Experience:/b/h3ullih3There are no minimum educational requirements for this position/h3/lilih3Previous server experience a plus but not required/h3/lilih3Previous experience with alcoholic beverage serving and associated regulations would be helpful/h3/lilih3Must be Bartender/Server Certified (TIPS, RAMP, I-PACT, or similar) or become so within 30 days of hire, when required by state and local guidelines./h3/lilih3Must become Food Handler Safety Certified (ServSafe or similar) or become so within 30 days of hire, when required by state and local guidelines./h3/lilih3/h3/li/ulh3bLanguage: /bAbility to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus./h3h3/h3h3bRequirements:  /b/h3ullih3Must be at least 18 years of age to comply with NY Child Labor Laws/h3/lilih3Ability to work flexible schedule, including evenings, weekends, and holidays, open to close/h3/lilih3Must have reliable transportation to and from your scheduled shift/h3/lilih3Ability to comply with all uniform policies/h3/lilih3Ability to refrain from on-the-job consumption of alcohol/h3/lilih3Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations/h3/lilih3Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner/h3/lilih3Ability to positively engage with guests to promote sales and customer satisfaction/h3/lilih3Previous experience with Point of Sale (POS) technology and PCI compliance a plus/h3/lilih3Ability to follow direction, multi-task, and work as part of a team as well as independently/h3/li/ulh3/h3h3bPhysical Requirements:/b/h3ullih3Ability to stand, walk, and remain on feet for majority of the workday/h3/lilih3Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders/h3/lilih3Ability to remain sedentary for periods of time, while using a computer or POS/h3/lilih3Ability to withstand heat and humidity from food preparation equipment/h3/lilih3Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more/h3/lilih3Ability to consistently use hands to grasp, control, move objects/tools/h3/lilih3Ability to use step stools, as needed/h3/li/ulh3/h3h3bWorking Conditions:/b/h3ullih3This role will be predominantly based within the outdoor cabana areas, with some exposure to both indoor and outdoor environments/h3/lilih3Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions/h3/lilih3Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments/h3/lilih3Subject to frequent handling of cleaning chemicals and detergents/h3/lilih3Subject to frequent interruptions and requests that may require reprioritization of activities/h3/li/ulh3/h3p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bTeam member benefits:/b/pp style="text-align:inherit"b  /b/pul/ulh3Working at Splish Splash is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!/h3h3/h3h3bPalace Perks amp; Benefits:/b/h3ullih3Flexible schedule/h3/lilih3Ability to cross-train and learn unique skills across various departments/h3/lilih3Free admission to Splish Splash and all Palace Entertainment parks on your days off/h3/lilih3Invitations to exclusive company-sponsored employee events throughout the season/h3/li/ulh3We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than bSplish Splash. /bApply today!/h3divp style="text-align:inherit"/pp style="text-align:left"spanDo not miss the chance to spark your career now!/span/pp style="text-align:inherit"/p/div