Patient Access Representative II

p style="text-align:left"We are so glad you are interested in joining Sutter Health!/pp style="text-align:inherit"/pp style="text-align:left"bOrganization:/b/pMHLB-Memorial Hospital Los Banosp style="text-align:inherit"/pp style="text-align:left"bPosition Overview:/b/pServes as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.p style="text-align:inherit"/pp style="text-align:left"bJob Description/b:/ppEDUCATION/pulliHS Diploma or equivalent education/experience/li/ulpbr /EXPERIENCE/pulli1 year as typically acquired in a similar environment./li/ulpbr /SKILLS AND KNOWLEDGE/pulliBasic knowledge of insurance policies and procedures, as well as patient billing./liliAbility to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form./liliPossess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel./liliWell-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines./liliGeneral knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)./liliPrioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines./liliWork independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions./liliIdentify, evaluate and resolve standard problems by selecting appropriate solutions from established options./liliEnsure the privacy of each patient’s Protected Health Information (PHI)./liliBuild collaborate relationships with peers and other staff members to achieve departmental and corporate objectives./li/ulp style="text-align:inherit"/pp style="text-align:left"bJob Shift:/b/pVariedp style="text-align:inherit"/pp style="text-align:left"bSchedule:/b/pFull Timep style="text-align:inherit"/pp style="text-align:left"bShift Hours:/b/p8p style="text-align:inherit"/pp style="text-align:left"bDays of the Week:/b/pVariablep style="text-align:inherit"/pp style="text-align:left"bWeekend Requirements:/b/pRotating Weekendsp style="text-align:inherit"/pp style="text-align:left"bBenefits:/b/pYesp style="text-align:inherit"/pp style="text-align:left"bUnions:/b/pNop style="text-align:inherit"/pp style="text-align:left"bPosition Status:/b/pNon-Exemptp style="text-align:inherit"/pp style="text-align:left"bWeekly Hours:/b/p40p style="text-align:inherit"/pp style="text-align:left"bEmployee Status:/b/pRegularp style="text-align:inherit"/pp style="text-align:left"Sutter Health is an equal opportunity employer spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan class="WKM1"EOE/M/F/Disability/Veterans./span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pPay Range is $0.00 to $0.00 / hourp style="text-align:inherit"/pp style="text-align:left"ispanThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. /span ​/i/p