Document Production Associate - Monday to Friday, 6:00pm to 2:30am EST

divdivpbspanWilliams Lea is hiring for a Document Production Associate for our Columbus, OH office to work /span Monday to Friday, 6:00pm to 2:30am EST/b/pp/ppbspanNote: This position can also report to our Wheeling, WV location. We also welcome applicants in that location! /span/b/p/divp/pdivpspan /span/p/divdivpspanbPay/bspan: $18.76 - $19.75 #43; 10% - 15% shift differential/span/span/p/divdivpbspanBenefitsspan:/spanspan /span/spanspan /span/b/p/div/divdivdivullipspanspanVarious health insurance options amp; wellness plans (Medical, Dental, Vision, Prescription Drug)/span/spanspan /span/p/lilipspanspan401k Retirement Savings Plan Including Employer Match/span/spanspan /span/p/lilipspanspanPaid Time Off (PTO)/span/spanspan /span/p/lilipspanspanLife Insurance/span/spanspan /span/p/lilipspanspanPaid Parental Leave/span/spanspan /span/p/lilipspanspanShort-term amp; Long-term Disability/span/spanspan /span/p/lilipspanspanHealthcare amp; Dependent Care Flexible Spending Accounts/span/spanspan /span/p/lilipspanspanDomestic Partner Coverage/span/spanspan /span/p/lilipspanspanCommuter Benefits/span/spanspan /span/p/lilipspanspanLegal Assistance/span/spanspan /span/p/lilipspanspanEmployee Assistance Program (EAP)/span/spanspan /span/p/lilipspanspanCompany Provided Parking/span/span/p/lilipspanspanAdditional Employee Perks and Discounts/span/spanspan /spanbr / /p/li/ul/divpDo you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work./p/divp/ppbspanJob duties/span/b/ppspan(* denotes an “essential function”) /span/ppspanspan■span   /span/span/spanspan*Utilize appropriate logs and/or tracking software for all document production work/span/ppspanspan■span   /span/span/spanspan*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle/span/ppspanspan■span   /span/span/spanspan*Perform work in document production, proofreading, intake and workflow coordination functions, as needed/span/ppspanspan■span   /span/span/spanspan*Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction/span/ppspanspan■span   /span/span/spanspan*Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions /span/ppspanspan■span   /span/span/spanspan*Communicate with team members, lead, supervisor or client on job or deadline concerns/span/ppspanspan■span   /span/span/spanspan*Meet contracted deadlines for service delivery to our clients/span/ppspanspan■span   /span/span/spanspan*Troubleshoot basic software or hardware problems/span/ppspanspan■span   /span/span/spanspanHelp to foster a proactive environment of continuous service enhancement and relationship building with the client /span/ppspanspan■span   /span/span/spanspanPerform quality assurance on work, as requested/span/ppspanspan■span   /span/span/spanspanAdhere to Williams Lea Tag policies, in addition to client policies/span/ppspanspan■span   /span/span/spanspanUse equipment and supplies in a cost efficient manner/span/pp/ppbJob qualifications/b/pulliHigh school diploma or equivalent/liliMinimum (1) year document production experience preferably in a legal, banking or large corporate environment/liliSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills/liliFamiliar with other software programs for editing and/or creating documents /liliStrong attention to detail; able to work on multiple projects simultaneously/liliMust have good organizational skills/liliMust be able to meet deadlines and complete all projects in a timely manner/liliAbility to handle sensitive and/or confidential documents and information/liliAble to exercise good judgment to make decisions that conform to business needs and policy/liliGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level/liliAbility to maintain professional composure when working with immediate deadlines/liliAbility to work both independently and collaboratively as part of a team/liliAbility to work in a fast paced environment/liliAbility to communicate professionally both verbally and in writing/liliMust be self-motivated with a positive attitude/liliProven customer service skills are required in order to create, maintain and enhance customer relationships/li/ulp/ppbWho we are:/b In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years./pp/ppOur 5,200#43; talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments./pp/ppWe’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization./pp/ppIt is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law./pp/ppWilliams Lea is a drug-free workplace and performs pre-employment substance abuse testing./p