Shift Leader - Part-time

pstrong style="color: windowtext;"JOB SUMMARY:/strong/ppstrong style="color: windowtext;" /strong/ppstrong style="color: windowtext;" /strong/ppspan style="color: windowtext;"The Shift Leader works productively and supervises restaurant Crew Members to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift./span/ppbr/ppspan style="color: windowtext;" /spanstrong style="color: windowtext;"PERFORMANCE RESULTS:/strong/ppstrong style="color: windowtext;"nbsp;/strong/ppspan style="color: windowtext;"1.nbsp;nbsp;nbsp;nbsp;Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process./span/ppspan style="color: windowtext;"2.nbsp;nbsp;nbsp;nbsp;Prepares and ensures consistent, high quality products are served to customers as described in the Apricus Orientation and Training Handbook and as shown on the job station helpers./span/ppspan style="color: windowtext;"3.nbsp;nbsp;nbsp;nbsp;Displays the proper image and follows Little Caesars policies, procedures and standards for conduct as outlined in the Apricus Orientation and Training Handbook./span/ppspan style="color: windowtext;"4.nbsp;nbsp;nbsp;nbsp;Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department./span/ppspan style="color: windowtext;"5.nbsp;nbsp;nbsp;nbsp;Performs cash management responsibilities and ensures compliance by Team members to all safety and security procedures as defined in the Apricus Orientation and Training Handbook as well as any other safety and security procedures issued./span/ppspan style="color: windowtext;"6.nbsp;nbsp;nbsp;nbsp;Provides direction and feedback to Crew Members and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved./span/ppspan style="color: windowtext;"7.nbsp;nbsp;nbsp;nbsp;Performs the task associated with food, paper, labor, and utility cost controls and monitors shift/span/ppspan style="color: windowtext;" activities to ensure compliance./span/ppspan style="color: windowtext;"8.nbsp;nbsp;nbsp;nbsp;Completes all daily paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management./span/ppspan style="color: windowtext;"9.nbsp;nbsp;nbsp;nbsp;Follows all procedures associated with opening the closing the restaurant, appropriately handles/span/ppspan style="color: windowtext;" unexpected occurrences, and notifies appropriate parties in a timely fashion./span/ppspan style="color: windowtext;" /span/ppspan style="color: windowtext;" /span/ppu style="color: windowtext;"Nature amp; Scope/u/ppbr/ppstrong style="color: windowtext;" /strongspan style="color: windowtext;"The Shift Leader receives direction and training from the General Manager and Assistant Manager, the Shift Leader 4-week Training Plan, and other Little Caesars training materials and classes. The Shift Leader is responsible for supervising Crew Members and provides adult supervision to Crew Members less than 18 years of age. During each shift, they motivate, direct and coach Crew Members to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures./span/ppspan style="color: windowtext;" /span/ppspan style="color: windowtext;" /span/ppspan style="color: windowtext;"The Shift Leader must abide by all state and federal laws OSHA and EEOC requirements, as well as/span/ppspan style="color: windowtext;" practice and enforce all Apricus policies and procedures. They utilize all cost control tools and/span/ppspan style="color: windowtext;" processes ensuring the goals of food, paper, and labor are achieved during their shift. They ensure each shift is prepared to meet the needs of their customers and work diligently to ensure each customer is satisfied with the service and product they receive./span/ppspan style="color: windowtext;" Please discuss the job responsibilities with your Assistant Manager. Detailed list of each station's/span/ppspan style="color: windowtext;" responsibilities and duties can be found in the "Operational Resource Guide" (ORG). /span/ppspan style="color: windowtext;"nbsp;/span/ppspan style="color: windowtext;"Your Assistant Manager will discuss the essential job functions, which are normally defined as fundamental activities conducted on regular basis that will affect the success of the restaurant. The Shift Leader will be scheduled to work according to our business needs and therefore no guarantee of hours can be made. This position requires a hands-on style of management and physical work/span/ppspan style="color: windowtext;" such as: lifting, squatting, and standing for long periods of time./span/ppbr/ppspan style="color: windowtext;" /spanu style="color: windowtext;"Task Analysis/u/ppbr/ppstrong style="color: windowtext;" /strongspan style="color: windowtext;"To perform the functions listed in this job description, the following tasks will be required:/span/ppspan style="color: windowtext;"nbsp;/span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to lift and move 55 pounds./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce/span/ppspan style="color: windowtext;" ladle, cheese cups, pan gripers, spatula, pizza and dough cutter, different types of knives, can/span/ppspan style="color: windowtext;" openers, pastry brush, scales, microwave, telephone, cash register, etc.)./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to "Shakerboard" by working outside holding a sign as allowed by ordinance./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to apply pressure to cut through products and/or clean equipment/utensils./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to count, separate and weight all types of food products and inventory items./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to effectively communicate to customer and co-workers (reading, speaking, hearing, writing, etc.)./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to understand directions, instructions and product specifications./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to process and complete customer orders./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to comprehend all training materials and practice standard operating procedures./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to successfully pass required training programs for certification./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to legally drive an automobile adhering to all state and local traffic laws./span/ppspan style="color: windowtext;"·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines./span/ppspan style="color: windowtext;"nbsp;/span/ppstrong style="color: windowtext;"QUALIFICATIONS/strong/ppspan style="color: windowtext;"nbsp;/span/ppspan style="color: windowtext;"1.nbsp;nbsp;nbsp;nbsp;Have previous experience in restaurants, retail or a position involving customer contact is preferred./span/ppspan style="color: windowtext;"2.nbsp;nbsp;nbsp;nbsp;Be at least 18 years of age./span/ppspan style="color: windowtext;"3.nbsp;nbsp;nbsp;nbsp;Possess a high school diploma, or equivalent, and possess basic math skills./span/ppspan style="color: windowtext;"4.nbsp;nbsp;nbsp;nbsp;Possess excellent verbal communication and interpersonal relations skills./span/ppspan style="color: windowtext;"5.nbsp;nbsp;nbsp;nbsp;Be dependable, hardworking and have the ability to work under pressure and in stressful situations./span/ppspan style="color: windowtext;"6.nbsp;nbsp;nbsp;nbsp;Be able to work a standard schedule of approximately 20-30 hours per week and be able to perform all the essential functions of the job./span/ppspan style="color: windowtext;"7.nbsp;nbsp;nbsp;nbsp;Have successfully completed the 4-week Shift Leader Training Plan and passed the solo open and close shift evaluations./span/ppspan style="color: windowtext;"8.nbsp;nbsp;nbsp;nbsp;Possess a valid driver's license from the state of residence with a driving record maintained within/span/ppspan style="color: windowtext;" company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily/span/ppspan style="color: windowtext;" banking and other responsibilities as directed by the Assistant Manager, General Manager or District Manager./span/ppspan style="color: windowtext;"9.nbsp;nbsp;nbsp;nbsp;Meet Apricus Background Verification guidelines./span/ppspan style="color: windowtext;"10.nbsp;nbsp;The US Department of Homeland Security (USCIS Division) requires that each Shift Leader provide documentation that proves their eligibility to work in the United States./span/ppspan style="color: windowtext;" /span/ppspan style="color: windowtext;" /span/ppem style="color: windowtext;"Please Note: Little Caesars reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee./em/ppem style="color: windowtext;" /em/ppem style="color: windowtext;" /em/p