Front Desk Receptionist - Part-time

strongCompany Description:/strongpAmerica's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price./ppFor more details about America's Best, visitstrong /stronga href="https://www.americasbest.com/about-us"strongAmericasBest.com/strong/astrong./strong/ppstrongemAt National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible./em/strong/ppAs the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.#xa0;The role provides prompt, courteous service to customers either on the phone or in person./ppstrongHow would you like Sundays off? Yes, every Sunday we’re closed!/strong/pstrongJob Description:/strongpstrongWhat would you do? – The Specifics/strong/pulliEnsures high quality customer service while following all safety protocols./liliEnsures a smooth flow of customers through the store./liliAnswers, screens, and forwards incoming phone calls in accordance with National Vision#xa0;protocol./liliProcesses and understands managed care plans while obtaining document information from the insurance company as needed./liliProvides customers basic and accurate information./liliSchedules and confirms appointments, follow-up visits and classes./liliFiles all patient records daily and pulls patient files for the next day's appointments./liliChecks order status and notifies customers when orders are in or of any delays./liliKeeps reception area tidy and presentable with all necessary materials./liliReceives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies./liliParticipates in regularly scheduled mandatory communication meetings.#xa0;/li/ulstrongQualifications:/strongpstrong#xa0;Are you the right fit? – The Suitable Talent/strong/pulliExperience as a Receptionist, Front Office Representative or similar role preferred but not required./lili0-2 years related experience or training preferred./liliExperience handling multiple phone lines preferred./liliStrong customer service skills required/liliStrong organizational skills required/li/ulpstrongEducation/strong:#xa0; High School Diploma or equivalent./pstrongAdditional Information:/strongpBilingual is a plus./ppstrongTaking care of our people/strong/ppWe understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within./ppPlease see our website#xa0;a href="http://www.nationalvision.com/"www.nationalvision.com/a#xa0;to learn more./pdiv sr-tagline=""/divpWe are an equal opportunity employer.#xa0; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics./p