Front Desk Agent (Part Time/Full Time) - Full-time / Part-time

divdivdivdiv style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;" id="isPasted"pJoin Our Team as a Front Desk Agent at Shoshone-Bannock Casino Hotel!/ppAre you ready to be the welcoming face of our hotel? Wersquo;re looking for friendly, detail-oriented individuals to join our team as Front Desk Agents. If you enjoy helping people and thrive in a fast-paced environment, this is the perfect opportunity for you!/ppstrongWhat You#39;ll Do:/strong/pulliGreet Guests: Receive incoming guests and provide exceptional customer service./liliHandle Reservations: Respond to telephone inquiries and incoming reservations while promoting hotel services./liliMaximize Revenue: Ensure maximum room revenues through effective communication and upselling./liliMaintain Confidentiality: Protect proprietary and guest information; safeguard company assets and guest privacy./liliCommunicate Professionally: Speak clearly and professionally; answer phones using proper etiquette./liliShare Knowledge: Be familiar with hotel amenities, room rates, promotions, restaurants, and local venues./liliManage Cash: Handle assigned safety deposit box, perform daily cash deposits, and comply with variance policy./liliComplete Checklists: Follow the Daily Checklist with accountability and accuracy./liliProcess Transactions: Accurately count cash and complete shift reports./liliSupport the Team: Perform other reasonable job duties as requested by supervisors./liliFlexible Scheduling: Be available for venue/event-driven schedules, including evenings, weekends, and long hours./li/ulpstrongWhat We#39;re Looking For:/strong/pullistrongHigh School Diploma or GED:/strong Required./lilistrongPreferred Qualifications:/strong College credits, 1ndash;2 years of experience, Hospitality or Customer Service Certification, excellent phone etiquette, Online Travel Agent experience, and bilingual in Shoshone-Bannock or Spanish./lilistrongSpecial Skills:/strong Motivated self-starter with strong organizational skills./lilistrongCertificates, License, and Registrations:/strong Must submit supporting documents of education and training. Must obtain and maintain a valid Driverrsquo;s License and qualify for Fleet Management coverage./li/ulpstrongPhysical Demands:/strong/pulliCommunication: Ability to talk and hear regularly./liliMobility: Ability to stand for long periods (6ndash;10 hours), walk, sit, use hands and fingers, and reach with arms./liliLifting: Occasionally lift and/or move up to 50 lbs./liliVision: Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus./li/ulpstrongWork Environment:/strong/pulliPublic Environment: Work in a public setting with moderate noise levels./liliEquipment Use: Use standard office equipment such as computers, phones, photocopiers, and fax machines./li/ulpstrongDiscover Amazing Benefits at Shoshone-Bannock Casino Hotel!/strongbrAt Shoshone-Bannock Casino Hotel, we believe in taking care of our team members. Check out the fantastic benefits you#39;ll enjoy when you join our family:/ppstrongPaid Leave and Holidays:/strong/pulliGenerous PTO and vacation days to recharge and relax./liliCeremonial leave to celebrate important cultural events./liliVarious holidays off to spend time with family and friends./li/ulpstrongComprehensive Benefits Package:/strong/pullistrongHealth Insurance:/strong Medical, Dental, Vision, and Prescription coverage./lilistrongLife amp; Disability:/strong Basic Life/ADamp;D/Dependent Life, Short and Long-Term Disability./lilistrongTelemedicine:/strong Access healthcare professionals from home./lilistrongEmployee Assistance Plan (EAP):/strong Support for personal and professional challenges./lilistrongSupplemental Products:/strong FSA, Hospital Indemnity, Critical Illness, Accident, Identity Theft Protection, and Whole Life with Long Term Care./lilistrongRetirement Plans:/strong 401K and ROTH plans./li/ulpstrongEnrollment Information:/strong/pullistrongOpen Enrollment:/strong Once yearly./lilistrongEligibility:/strong All permanent full-time employees (30+ hours/week) after probationary period./li/ulpReady to make a difference and enjoy these amazing benefits? Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!/ppPlease fill out the attached application and send it to Josephine Tuell at strongjosephine.tuell@shobangaming.com/strong. If you have any questions or concerns, please reach out to Josephine at strong208-238-4800 ext. 3041/strong./p/div/div/div/div