Market Grille Clerk

pspan class="emphasis-3"Additional Considerations (if any):/span/pMust be 18+pb-/b/ppbAt Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other./b/pp/pp/pp style="text-align:left"bJob Description:/b/pp style="text-align:inherit"/ppbJob Title:/b Market Grille Clerk/ppbDepartment:/b Market Grille/ppbFLSA/b: Non-Exempt/pp/ppbuGeneral Function/u/b:/ppProvides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat./pp/ppbuCore Competencies/u/b/pulliPartnerships/liliGrowth mindset/liliResults oriented/liliCustomer focused/liliProfessionalism/li/ulp/ppbuReporting Relations:/u/b/ppAccountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers/pp/ppPositions that Report to you: None/pp/ppbuPrimary Duties and Responsibilities/u/b:/pulliProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store./liliSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store./liliMakes an effort to learn customers’ names and to address them by name whenever possible./liliAssists customers by: (examples include)ulliescorting them to the products for which they’re looking/lilisecuring products that are out of reach/lililoading or unloading heavy items/lilimaking note of and passing along customer suggestions or requests/liliperforming other tasks in every way possible to enhance the shopping experience./li/ul/liliAnswers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders./liliTakes customer orders at the Market Grille counter./liliWorks with co-workers as a team to ensure customer satisfaction and a pleasant work environment./liliReviews orders for the day./liliHandles food in a safe manner and ensures the work area is always clean and neat./liliReviews the status and appearance of the food for freshness./liliEnsures that an adequate food supply is ready and on hand and develops or follows a production list./liliAnticipates product needs for the department on a daily basis./liliPrepares and replenishes product as necessary./liliPulls product from cooler/freezer to prepare for cooking./liliChecks in product, puts product away, and may review invoices./liliRuns the department registers and receives payment, makes change, etc., where applicable./liliRemoves trash in a timely manner./liliMaintains strict adherence to department and company guidelines related to personal hygiene and dress./liliAdheres to company policies and individual store guidelines./liliReports to work when scheduled and on time./li/ulp/ppbuSecondary Duties and Responsibilities:/u/b/pulliWashes dishes as necessary./liliOrders product and supplies as necessary./liliPrices products for customers as necessary./liliDelivers orders as needed./liliAssists in other areas of store as needed./liliPerforms other job related duties and special projects as required./li/ulp/ppbuKnowledge, Skills, Abilities and Worker Characteristics:/u/b/pulliMust have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables./liliAbility to do simple addition and subtraction; copying figures, counting and recording./liliPossess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing./li/ulp/ppbuEducation and Experience:/u/b/ppNo education requirement. Six months or less of similar or related work experience./pp/ppbuPhysical Requirements:/u/b/pulliMust be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects./liliVisual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision./liliMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions./li/ulp/ppbuWorking Conditions/u/b:/ppThe duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes./pp/ppbuEquipment Used to Perform Job:/u/b/ppStandard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle./pp/ppbuContacts:/u/b/ppHas daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections./pp style="text-align:inherit"/pp style="text-align:left"Are you ready to smile, apply today.  /p