Patient Services Representative - Medical Oncology (Per Diem, Day) - Part-time

p style="margin-left:13.5pt;"At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices./p pAt NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey./ph3Qualifications/h3divpstrongEducation:nbsp;nbsp;/strong/p ul liSome college business or computer course work preferred.nbsp;/li liCourse work in medical terminology preferred./li /ul pstrongLicensure/Certification:/strongnbsp;/p ul liCurrent AHA or equivalent BLS certification required./li /ul pstrongExperience / Skills:/strongnbsp;nbsp;/p ul liTwo years of customer engagement experience and/or service centered role required.nbsp;/li liExperience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred.nbsp;/li liExcellent customer service skills required.nbsp;/li liExcellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion.nbsp;/li liAbility to successfully manage multiple priorities effectively and within expected timeframes.nbsp;/li liWorking knowledge in the areas listed below, required:/li liDifferentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation./li liImpact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment./li liImpact of completeness and accuracy the registration process on the delivery of safe, high quality patient care./li liOrganizational process and procedures/li liNorthBay Health’s Clinical computer systems/li liDemonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor.nbsp;/li liConsistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others.nbsp;/li liOpen to learning new things and partnering with others in a collaborative environment.nbsp;/li liProven track record of conducting them in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment.nbsp;Strong organizational skills./li /ul pstrongInterpersonal Skills:/strongnbsp;/p ul liDemonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.nbsp;/li /ul pstrongCompensation:nbsp;/strong/p ul liHourly Salary Range MIN $28.75 –nbsp; $31.66 (Offered hourly rate based on years of experience)/li li10% per diem differential included in salary range/li /ul/divh2Company/h2divp class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto; margin-left:.25in"spanAt NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care./span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto; margin-left:.25in"spanThese values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.nbsp;/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto; margin-left:.25in"spanNorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as thenbsp;/spana href="https://www.northbay.org/northbay-healthcare-mayo-clinic/index.cfm" target="_blank" rel="nofollow"spanMayo Clinic/span/aspan.nbsp;Our competence, capabilities and practice of collaborating with some of the nation’s most advanced clinical institutions enable us to manage extremely complex cases right here./span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto; margin-left:.25in"spanJoin us with ournbsp;/spanspancommitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve./span/p p class="MsoNormal" style="margin-top:0in; margin-right:6.0pt; margin-bottom:0in; margin-left:6.0pt"span/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto; margin-left:.25in"spanTo learn more about NorthBay Health's benefits, diversity statement and community please visitnbsp;a href="https://www.northbay.org/careers/index.cfm" target="_blank" rel="nofollow"spanhttps://www.northbay.org/careers//span/a/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spannbsp;/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spannbsp;/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"spannbsp;/span/p p class="MsoNormal"/p p class="MsoNormal"nbsp;/p p/p/div