French Speaking Technical Support Advisor

Join Patrique Mercier Recruitment ES as a French Speaking Technical Support Advisor! This exciting role is perfect for technology enthusiasts who enjoy helping others. In this position, you will provide exceptional support to our French-speaking clients, assisting them with technical issues related to our innovative products and services. If you are eager to enhance customer satisfaction through excellent service and enjoy working in a collaborative environment, we encourage you to apply!

Your Responsibilities

• Provide high-quality technical assistance to French-speaking customers regarding our technology products.
• Diagnose and troubleshoot technical issues effectively, ensuring a positive customer experience.
• Educate customers about the features and benefits of our products and services.
• Document customer interactions and solutions to ensure seamless follow-up.
• Work collaboratively with team members to improve support processes and share insights.
• Participate in ongoing training to stay updated on product updates and industry trends.

Requirements

• Fluency in French (both spoken and written) is required. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• Strong technical skills with a proven ability to solve problems.
• Prior experience in customer service or technical support is preferred.
• Exceptional communication skills with a customer-oriented approach.
• A team player who thrives in a collaborative environment.
• Adaptability and a desire to learn and grow within the technology sector.
• Passion for helping others and providing outstanding support!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks