Clinical Medical Assistant

We are a new, physician-led specialty clinic in Fountain Valley, focused on pulmonary, and sleep medicine. Founded by a board-certified physician, our mission is to provide compassionate, evidence-based care to patients facing serious respiratory and sleep-related health issues.

I. Clinical Duties (Patient Care):

• Patient Intake:

  • Greeting and escorting patients to examination rooms.

  • Taking and recording vital signs (blood pressure, temperature, pulse, respiration, oxygen saturation, weight, height).

  • Obtaining and documenting chief complaints, medical history, current medications, allergies, and pain status.

  • Preparing patients for examinations and procedures.

• Assisting Providers:

  • Aiding physicians, nurse practitioners, or physician assistants during examinations and procedures (e.g., positioning patients, handing instruments).

  • Setting up and cleaning exam rooms and equipment before and after patient visits, ensuring adherence to infection control protocols.

  • Maintaining sterile fields and assisting with minor sterile procedures.

• Administering Medications and Injections:

  • Administering oral, intramuscular, subcutaneous, and intradermal medications and immunizations as directed by the provider and within state scope of practice.

  • Educating patients on medication instructions and potential side effects.

• Specimen Collection and Processing:

  • Performing phlebotomy (drawing blood) and collecting other specimens (urine, stool, etc.).

  • Preparing and labeling specimens for laboratory testing and ensuring proper transport.

• Basic Procedures and Tests:

  • Performing basic laboratory tests on-site.

  • Performing electrocardiograms (EKGs).

  • Assisting with wound care, dressing changes, and suture/staple removal.

  • Providing basic first aid and emergency care as needed, maintaining CPR certification.

• Patient Education:

  • Providing standardized patient education on procedures, diagnostic test preparation, chronic disease conditions, and general health promotion.

  • Answering patient questions within their scope of practice and referring more complex questions to the provider or RN.

II. Administrative Duties (Office Management):

• Scheduling and Front Desk:

  • Scheduling and confirming patient appointments, including referrals to specialists or diagnostic imaging.

  • Managing patient check-in and check-out processes.

  • Answering telephones, managing inquiries, and directing calls appropriately.

• Medical Records Management:

  • Accurately documenting patient information, vital signs, test results, and treatments in electronic health records (EHR) systems.

  • Maintaining patient confidentiality in accordance with HIPAA regulations.

  • Managing and organizing patient charts.

• Billing and Insurance Support:

  • Verifying patient insurance information.

  • Assisting with basic billing inquiries and form completion.

• Supply Management:

  • Monitoring and maintaining inventory of medical and office supplies.

  • Ordering and restocking supplies.

  • Ensuring medical equipment is functioning properly and scheduling maintenance/repairs.

III. Skills and Qualifications:

• Education/Certification:

• •  

    Must speak Vietnamese fluently.

    Completion of an accredited Medical Assistant program (certificate or associate's degree).

  • Certification as a Medical Assistant (CMA, RMA, CCMA, etc.) is often preferred or required by employers.

  • Current CPR certification.

• Knowledge:

  • Strong knowledge of medical terminology, anatomy, and physiology.

  • Understanding of basic pharmacology and medication administration.

  • Familiarity with medical office procedures and clinical protocols.

  • Proficiency in electronic health record (EHR) systems.

  • Knowledge of HIPAA and OSHA regulations.

• Skills:

  • Excellent communication skills (verbal and written) with patients, families, and healthcare team members.

  • Strong interpersonal and customer service skills, with empathy and compassion.

  • Detail-oriented with strong organizational and multitasking abilities.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Problem-solving and critical thinking skills.

  • Ability to maintain professionalism and confidentiality.

• Physical Demands:

  • Ability to stand, walk, bend, lift, and assist patients as needed.

  • Manual dexterity for performing clinical procedures.