Adminstrative Assistant! Great Opportunity!

We are seeking a highly organized and proactive Administrative Assistant to join our dynamic team. In this role, you will provide essential administrative support, manage communications, and help ensure smooth daily operations between internal departments and external partners. If you’re detail-oriented, thrive in a fast-paced environment, and are passionate about keeping things running efficiently — we’d love to meet you!

Responsibilities:

• Answer and manage phone calls, direct calls, and relayed messages as needed.
• Manage incoming emails to departmental mailboxes and respond or forward them accordingly.
• Update member statuses in the member soft charts.
• Communicate release notifications once received from the state.
• Upload completed assessments to the state system.
• Process state communications received from GAMMIS, including approvals, denials, and other notices.
• Update and manage departmental logs.
• Create Service PAs weekly for approved and renewed members.
• Complete weekly reports, including WAM and Mid-Week reports.
• Submit forms to Alliant through GAMMIS.
• Process incoming member transfers following the transfer process guidelines.
• Assist with special projects, process improvements, and policy implementation as needed.
• Maintain confidentiality of all member and company information.
• Perform other duties assigned.

Requirements

• High school diploma or equivalent; associate’s degree preferred.
• 2+ years of administrative support experience, preferably in healthcare.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and ability to work both independently and collaboratively.

Why Join Us?
Collaborative, supportive work environment
Opportunities for growth and development
Competitive pay and benefits package
Meaningful work that makes a difference