Manager, Donor Communications & Stewardship

Schedule: Monday-Friday 8:00a-5:00p, on site

Key Functions

Donor Communications & Content Development

• Leads the creation and implementation of philanthropy communication materials that raise awareness and inform donors, potential donors, Office of Strategic Philanthropy (OSP) staff, volunteer leadership, and the general community about the fundraising needs and how philanthropic contributions are being used.
• Manages content development through final production of projects, ensuring high-quality and on-time delivery of digital and print content and publications.
• Lead the creation and oversight of all donor-facing materials, including impact reports, presentations, case statements, and solicitation materials, this includes the application of internal design software such as Canva to complete materials start/finish, as needed.
• Develop compelling grant proposals and reports that align with funder priorities and organizational goals.
• Develop and proactively manage integrated content calendar to effectively manage external communications.
• Ensure consistent messaging across all donor touchpoints, reflecting the organization’s brand and mission.
• Collaborate with program and clinical staff to translate complex information into donor-friendly narratives.
• Serve as primary writer for grant content and narrative development, annual report, direct mail and other related communication tools.

Support for Frontline Fundraisers

• Provide frontline fundraisers with tailored donor materials, impact reports, and proposal content to support revenue generation.
• Partner with fundraising team to develop persuasive cases for support and funding opportunities, supporting with creation of donor-facing assets.
• Ensure fundraisers have access to up-to-date donor stewardship materials and engagement strategies.
• Assist in crafting high-impact donor meeting materials, briefings, and follow-up communications.

Cross-Functional Collaboration

• Partner with fundraising, marketing, and clinical teams to align donor messaging with organizational priorities.
• Work closely with leadership to develop donor presentations and speaking points for key engagements.
• Support the execution of stewardship events and donor engagement opportunities, as needed.

Education Required:

Bachelor’s degree in Communications, Nonprofit Management, English, or a related field.

Experience Required:

5+ years of experience in donor communications, grant writing, or nonprofit fundraising.

Exceptional writing and storytelling skills with the ability to tailor content for diverse audiences.

Strong project management skills, with the ability to oversee multiple deadlines and priorities.

Experience managing donor stewardship programs and engagement strategies.

Proficiency in donor database systems and Microsoft Office Suite.

Ability to work collaboratively across teams and interact effectively with donors and stakeholders.

Experience in developing major donor proposals and impact reports. Knowledge of fundraising best practices and donor stewardship principles.

Familiarity with nonprofit financials and grant compliance.