Loan Administration Manager

At Unity Bank, our culture is built on trust, care, and connection. We believe in meaningful work, open collaboration, and authentic relationships. Here, every employee takes pride in their role, empowered to make a difference—for our clients, our communities, and each other.

We’re more than a bank—we’re a community partner. When clients choose Unity, they invest in local dreams: planting seeds with farmers, opening doors on Main Street, and creating opportunities for neighbors.

We listen. We care. We connect. Every conversation matter, and every solution is crafted with heart. Together, we help people achieve their dreams—one relationship at a time.

Position Summary: The Loan Administration Manager is responsible for proving administrative support for complex loans, acting as a key partner for lenders, gathering and organizing customer loan information from application to renewals and completing file maintenance and key date reminders. This position will also provide mentorship to support the growth and development of the Loan Assistants.

Responsibilities/Accountabilities:

• Loan Processing Support: Gather and organize loan documents and the loan file for complex loans that present higher risk for the Bank. This may also include scheduling appointments, responding to customer inquiries, processing loan disbursements, preparing loan documents, or participating in customer meetings.

• Collateral Maintenance: Maintain collateral including filing with state entities, providing lien releases, keeping UCC’s (Uniform Commercial Code) up to date, and providing ongoing due diligence.

• Team Mentorship: Provide mentoring and act as the first point of contact for technical support to Loan Assistants; partnering to further their knowledge, development, and training.

• Loan File Maintenance: Ensure completeness of the loan file for all required documentation and scan it into the customer database, including collateral and credit files, credit reports, title work, appraisals, or insurance. If missing or incorrect items are identified, partners with the lender and loan team to proactively resolve the issue and ensure a timely resolution.

• Compliance: Perform regular maintenance on loan ticklers, ensuring timely updating of needed documents to remain compliant to our loan documentation requirements. Regularly review loan reports and advise lenders of expiring lines of credit and assist in the renewal of loans. Ensure adherence to regulatory requirements, privacy policies, industry standards, and internal policies and procedures.

• Internal Policy and Procedure: Maintain internal loan assistant policy and procedures performing regular review and making updates and improvements to enhance the internal and external customer experience and maintain Bank best practices.

• Customer Communication: Partner with lenders to draft letters to customers, assisting lenders to stay current with processing loan renewals.

• Compliance: Stay up to date on market data, research industry specific information from outside sources including industry publications and references from other banks.

Education and Experience:

1. Associate’s degree in business, Accounting, or related field preferred.
2. Three (3) or more years of loan documentation experience or combination of education and experience.
3. Two (2) or more years of leadership experience are required.
4. Banking industry experience preferred

Work Environment: Collaborative, trust-based, transparent, supportive, and comfortable community atmosphere. This position may include opportunities to travel across our footprint, working with customers, community members, and our Unity Team.

This position may require prolonged periods of sitting and/or standing at a desk and working on a computer.

Regulatory Standards: Financial Institutions must adopt and comply with regulatory requirements. All employees of Unity Bank are required to comply with these standards and practices. Employees will be responsible for participation in training sessions for these regulatory compliance requirements. This will be offered through online sessions, department meetings, bank wide training, and other such media. In addition, compliance training that is specific to job responsibilities will be conducted. Any employee that knowingly fails to comply with the requirements, as outlined in the Compliance Manual and the related guidelines may be subject to disciplinary action, up to and including termination of employment.

Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Health insurance, Health savings account, Flexible Spending Account, Life insurance, Paid time off, Vision insurance, Pet Wellness.

Discretionary Pay: Eligible Bonus Pay

Unity Bank is an Equal Opportunity Employer.

This is a position for which:

• Military experienced candidates are encouraged to apply.

• Applicants of all ages, including older job seekers and encouraged to apply.

• Candidates with disabilities are encouraged to apply.