ASSISTANT STORE MANAGER, Various Locations

OVERVIEW

This position assists in the management of activities required to accomplish a thrift store’s goals by driving store revenue through merchandising, following loss prevention procedures, keeping the store clean, providing excellent customer service and performing as a role model to the employees and volunteers for the achievement of the SVdP mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Financial Responsibilities:

• Accountable for keeping proper inventory controls and cash controls
• Understands and operates the POS system, completes credit and cash transactions
• Completes opening procedures as; takes money deposit to bank, checks cashier drawers for proper amount and change for day’s business
• Completes accurately closing paperwork as; counting down drawer and prepares deposit

Store Management Responsibilities:

• Assumes responsibility of total store operation when on duty to acting as manager
• Meets daily, weekly and monthly sales goals set by the strategic sales plan
• Assists with processing, stocking, pricing and merchandising donated items
• Knowledgeable about product and services and ensure that customer service resolution procedures are followed by staff and volunteers
• Must know all aspects of store operation and work a flexible schedule

Supervisory Responsibilities:

Organization Mission and Policies:

EDUCATION, CERTIFICATIONS AND EXPERIENCE

• Bachelor’s degree (B.A.) preferred
• Three (3) years’ experience and/or training that included retail management; non-profit experience preferred
• Maintain a valid driver’s license and able to work a flexible schedule, including nights and weekends, as needed

SKILLS AND ABILITIES REQUIREMENTS

• Knowledge of:
  1. MS Office (Word, Excel, Outlook)
  2. Retail and merchandising management (Beginning level)
  3. Mathematics and reading comprehension (Intermediate level)
  4. POS, preferred
  5. ADP HRIS, preferred
• Skills and Abilities:
  1. Communicate well, orally and in writing
  2. Inspire and lead others toward a common vision and purpose
  3. Operational excellence
  4. Time management
  5. Efficient and effective decision-making
  6. Customer service and conflict resolution
  7. Driving same store sales
  8. Actively looking for ways to reduce costs
  9. Working collaboratively with key partners across the business
• Physical:
  1. Frequently lift and /or move up to 50 pounds and occasionally lift and /or move up to 100 pounds
  2. Regularly required to use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear
  3. Frequently required to stand; walk; sit

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.