Store Leader - Nothing Bundt Cakes

TITLE:                   Store Leader – Nothing Bundt Cakes

LOCATION:         Chicago – Lincoln Park

REPORTS TO:      Regional Leader & Ownership

SUPERVISES:      20-30+ Bakery Team Members  

The Nothing Bundt Cakes (NbC) Store Leader will build a team including the Assistant Store Leader and team leads to facilitate day-to-day store operations, which includes all aspects of the guest experience, cake production, retail merchandising, inventory control and community presence through marketing and events.  This individual will build a solid foundation and a high-performing team, setting the tone and culture for their store and ensuring adherence to strict brand standards – the highest-quality cakes, a warm and welcoming environment for all and a superior guest experience.

THREE THINGS YOU NEED TO BE EXCITED AS HELL ABOUT.  If this doesn’t excite you, don’t apply:

1. We don’t sell cake. we sell joy!
2. We are deeply connected and give back to our community
3. We have fun and celebrate with our team and our guests daily.  

Detailed Accountabilities & Responsibilities:

I.           Team Leadership

• Recruits and selects talent ensuring high performance and clearly communicated expectations.
• Provide proper training to ensure adherence to brand standards and enable team member growth.  
• Cross-trains team members to find strengths of each individual and ensures coverage throughout bakery.
• Provides continuous coaching and follow-up to develop team and manage performance.
• Delegates majority of day-to-day operations to Assistant Store Manager and Shift Leads.  
• Develops future leaders.

II.           Business Operations

• Opens and / or closes ensuring proper preparation for day of and next day activities.
• Manages large client relationships and subsequent orders / deliveries.
• Creates weekly productivity, sales goals and schedules based on an ever-changing business
• Sets inventory par levels based on production demand and sales forecast, monitors stock levels and processes weekly supply orders.  
• Ensures all bakery operations adhere to food and health safety standards and NbC policies and procedures.    
• Manages controllable expenses with particular focus on labor and maintenance contracts 
• Constantly communicates with peers, leadership and owners to ensure optimal performance.

III.          Local Marketing

• Leads proactive community outreach to increase brand visibility and engage in selling/charity events
• Manage requests for community / charitable contributions.  

Knowledge, Skills and Abilities Beyond the Basics

• Understands specific levers that drive sales and profitability.
• Analyzes and interprets business and financial data, identifying strengths and opportunities. 
• Leads with an unwavering guest focus and exhibits strong interpersonal skills.
• Excels at delegating, communicating clear expectations, directing others’ work and managing performance.  
• Demonstrates strong learning agility, with a passion to grow and excel.  

Education, Certifications and Work Experience Requirements:

• Please provide a resume for this role. Applicants without a resume will not be considered. 
• Associate’s degree required; bachelor’s degree preferred.
• Food service safety training certificate (or required to obtain within 30 days of employment).
• 2-4 years of leadership experience managing teams in retail; food service / restaurant experience preferred.
• Required proficiency in Microsoft Excel and Outlook with comfort in learning new technologies.   
• Previous experience in creating an incredible guest-focused atmosphere.    

Work Expectations & What We Give in Return: 

We provide very reasonable hours and an outstanding work environment – some rare very early or late evening shifts are required based on changing business demands.  This is Retail – Saturday and holiday shifts are required!  We are closed or only have limited hours for major holidays.

• You must have the ability to communicate with team members, peers and Sr. Leadership, sometimes outside of your scheduled shifts.
• You need to have a valid driver’s license and a vehicle to occasionally use for company purposes.
• You must be able to lift 50 pounds.
• In return, we offer the following:
  • A competitive salary
  • Healthcare coverage including medical (dental and vision available July 2025)
  • Sick time and paid time off
  • 401K with company match
  • An INCREDIBLE AND JOYFUL WORK ENVIRONMENT!