Self Storage Assistant Manager

Job description

About us

Just A Closet Self Storage - Cibolo is the perfect place to store your belongings. We have a wide selection of climate-controlled storage units to choose from, and we offer top-notch service to ensure your experience is positive. Our facility is well-maintained and equipped with dollies and flat carts to help you move in quickly and easily. Plus, we offer move-in specials on select units and locks and boxes to keep your belongings safe and secure. Apply today to be considered for a position at the fastest-growing self-storage company in Texas!

Self Storage Assistant Manager

Position Overview:

As the Assistant Manager with Just A Closet Self Storage, you will be responsible for day-to-day operations, including renting units, selling merchandise, interacting with potential tenants, and maintaining the property overall. Our employees are the first-line representatives of our potential tenants. The Assistant Manager must be able to work face-to-face with potential tenants and build excellent relationships while enhancing customer service, sales skills, and self-storage experience.

Job Responsibilities:

• Renting self-storage units
• Converting phone, walk-in & website inquiries into rentals
• Execute collection calls, post payments, and deliver daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greeting existing and potential tenants promptly, enthusiastically, and professionally
• Knowing and presenting the features and benefits of the property at all opportunities
• Resolves customer issues in a timely and effective manner
• Ensures that company standards of cleanliness and appearance are met
• Inspect the property, including performing lock checks and walkthroughs
• Showing potential tenants our self-storage units
• Perform other duties as assigned.

Job Requirements:

• Property Management experience is a plus
• A self-starter in all respects
• A passionate desire for professional growth
• 2 to 4 years of relevant work experience in a fast-paced, customer-facing environment, with the day-to-day management of (or direct impact on) the profit and loss of that enterprise
• Excellent interpersonal and communication skills – both on the phone and in person
• A person who works well both independently and in a team setting
• Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.)
• Possess a valid driver's license and insurance with access to reliable transportation;
• Have the ability and willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
• Be capable and willing to travel to and work in multiple locations as may be needed

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Saturday availability

Experience:

• Customer service: 2 years (Preferred)

Language:

• Spanish (Preferred)