Grocery Store Director

Job Function:

The Store Director is accountable to the Director of Operations and is responsible for directing and managing his/her associates to protect company assets, maintain store conditions, maximize the store’s presentation, maximize sales and gross profits, foster strong customer relations, maintain effective employee relations, ensure high safety and sanitation standards, maintain customer focused merchandising, maintain payroll and ensure accurate record keeping.

Duties and Responsibilities:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Maintain store conditions per company standards to improve profitability.
• Maximize store sales through ongoing improvement in long-term sales trends, average order size, and average item value.
• Develop and maintain a team concept to improve associate morale, communication, union relations, and overall working conditions.
• Maximize store profits and gross profit margins by focusing on the store’s contribution line vs. plan and actual vs. projected margins.
• Maintain customer service levels according to company standards and Wakefern’s CSM measurement.
• Comply with company and governmental sanitation standards through cooperation with governmental inspectors, Wakefern’s Quality Assurance Inspectors, and compliance with OSHA standards.
• Establish and maintain a working relationship with all support staff, supervisors, and directors.
• Maintain proper inventory levels and controls through proper ordering practices, controlling store shrink and availability of products for sale to customers.

Duties and Responsibilities (contd):

• Manage the necessary recruitment, development, and training of all employees and identify potential promotable associates.
• Manage others and adhere to company human resources and personnel policies and procedures as well as state and federal labor laws.
• Implement operational standards.
• Develop and execute merchandising plan weekly to mirror company advertising themes and programs.
• Ensure the proper maintenance and safe usage of equipment and control maintenance expenses.
• Maintain an effective buy-in program through ongoing usage of the buy-in sheets and shrink reduction.
• Maintain an ongoing awareness of competitive activity in the immediate marketing areas.
• Demonstrate and support a style of high-level integrity and “LIVE THE VISION”.
• Establish an appropriate level of community involvement.
• Ensure proper usage compliance and handling of all supplies.
• Review all associates annually who have been with us for a year or longer.